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Graham Old
Level 11
Level 11
Member since ‎01-02-2007
‎08-24-2022
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User Statistics

  • 507 Posts
  • 83 Solutions
  • 29 Helpful votes Given
  • 582 Helpful votes Received
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First Discussion
70 Discussion Posts
40 Accepted Solution
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CCP Member
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User Activity

TAPI and Citrix

12-23-2019
Can someone confirm that TAPI/TSP is still not supported in a Citrix environmentGraham

Get the UCCX Version

02-10-2019
Is anyone aware of a way to get the UCCX version using any of the API's Graham

Poping CRM page in a tab

05-21-2018
I am writing a tool bar to interface into the customers CRM system to handle callback and cold callingThis is all working OK in that I can get the call and dial the number. What I am trying to do is to pop a web page in the "Cold Calling" tab to disp...

Socialminer upgrade to version 11

01-27-2016
Has anyone upgraded a Socialminer from 10.6 to 11.0 I am trying to upgrade a lab and failing ESXi 5.5 2 vCPU template Install 10.6.1.10000-102 Install ciscosm-refresh_upgrade-10.6.1.10000-102.cop.sgn Edit ova install 11.0.1.10000-36 It fails after it...

UCCX 10.6 chat notification

01-12-2016
I was looking for a way to give a UCCX agent a more "in your face" notification of a chat session being offered.Looking through the Finesse API it seems to be very short on any information about chat or emails being queued to an agent.Is chat and ema...
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Community Statistics
Member Since ‎01-02-2007 12:11 PM
Date Last Visited ‎08-24-2022 12:31 PM
Posts 507
Total Helpful Votes Received 582