Level 1
Level 1
Member since ‎11-29-2018

User Statistics

  • 42 Posts
  • 4 Solutions
  • 70 Helpful votes Given
  • 15 Helpful votes Received
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10 Helpful Vote
20 Replies
10 Replies
1 Helpful Vote
1 Accepted Solution
5 Replies

User Activity

Hello Everyone, We are running CUCM 11.5 and UCCX 11.6. Last year we made an adjustment to a LDAP custom filter in CUCM that was configured poorly. After updating the filter and performing a sync we lost all of our agents in UCCX. We were able to qui...
Hello everyone. I have been tasked by our Executive Leadership to see if we can integrate Microsoft Teams with our Cisco VoIP platform (CUCM 11.5.1). I understand that this can work and have already found articles regarding how to accomplish this. Ho...
Our users are stating that they only hear the phone ring through their plantronic headset. The issue is they don't want to have to wear the headset all day in order to know if a call is coming in or not. Is there a way to configure both the phone and...
We have a situation where a user is claiming they did not make a specific outbound call. The users phone does not show the call record. However, CDR shows that the call was made. Is there a way to see if the user manually deleted the call record hist...
I'm trying to understand how to properly configure AQM phone based recording with Extension Mobility. I have been able to get call recording working with a phone that is hard set with an extension and associated to a user account. However, all of our...
Community Statistics
Member Since ‎11-29-2018 01:42 PM
Date Last Visited ‎01-28-2022 01:48 PM
Posts 42
Total Helpful Votes Received 15
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