Hello,We are implementing Expressway Core and Edge servers to allow users to login to Jabber from outside the organization, and don't want users seeing SSL warnings. I'm trying to determine the number of SSL certs required for this project. We are pl...
A couple of our customers recently moved their voicemail from an on-premise Exchange server to a cloud-based solution with Office365. Afterwards, users are reporting delays of around 5-seconds from the time the Messages button is pressed to when the...
User's with 6945's are telling me that only the calling name portion of the caller-ID is showing on the phone's screen. Is this because of a limitation of the phone's display because it has a fairly small screen? Or is there a way for me to allow i...
Hello,The release notes for 8.6(2a) state that you need to install ciscocm.refresh_upgrade_v1.0.cop.sgn on 8.5.1(x) before upgrading to 8.6.2a. See documentation here: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes...
Hello,I recently upgraded to Windows 7 64-bit from XP, and I've noticed that Freeftpd doesn't work properly anymore. The windows don't appear to render properly, for example drop-down arrows that should appear on the right side of a window are cu...
You're most likely facing a network connectivity issue between the phone and CUCM that's causing it to go into SRST mode.If the phone crosses a WAN to reach CUCM, check the QoS configuration and bandwidth utilization on the WAN circuit. If the phone ...
If your phones were registered to the subscriber before you shut it down, It's likely that the phones were failing over to register with the Publisher, which could be the reason for your high CPU. Did you see a reduction in the Publisher's CPU utiliz...
Josh,If your phones already had a successful upgrade to 9.4(2) and are working without any issues, I would count yourself lucky that the upgrade from 9.3.1 > 9.4.2 was successful. I don't see any reason to downgrade them to 9.3.4 and then back to 9.4...
The Media Master plugin within Unity Connection has given me much grief over the years. Whenever I need to work with the Media Master, I boot a VM that has the following:Firefox version 17Java 6 Update 23 (download at http://www.oldapps.com/java.php...