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We have an emergency conferencing system that uses FXS ports to connect to various locations throughout our campus. Some of these are sent over fiber cable via pots-fiber media converters. These connections have been somewhat reliable, but we have ha...
We have been asked if it is possible to play an outbound message when one of our operators makes a call. We currently have a message playing on receipt of an incoming call using Unity Connection, but for some reason they want one to go out as well. W...
I need to know of a way to block spoofed ID calls our CUBE. We recently received a flood of calls where the calling DN (based on the RTMT real-time data) is text, not a number. The "Restricted" and "Anonymous" calls we won't block, but anything else ...
We have a large quantity of 7900 series phones that we are going to dispose of and I need to know how to take them down to "fresh out of the box" configuration. I've tried factory resets while connected to a configured network port, a defaulted port,...
I have a few 7841s (sip78xx.12-5-1SR1-4) that are connecting at 1G per spec and some are only connection at 100M. The cabling is good and there is no distance problem between the phones and the switches (all 1G POE switch ports patched to Cat-6 horiz...
Since we only experienced this issue with phones I erroneously migrated using the Migration feature, our resolution was to wipe and reconfigure each affected phone individually. This seems to have resolved the incorrect voicemail pilot number problem...
