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Michael Horton
Level 1
Level 1
Member since ‎08-26-2010
‎09-17-2024
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  • 30 Posts
  • 2 Solutions
  • 53 Helpful votes Given
  • 1 Helpful votes Received
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5 Discussion Posts
30 Discussion Posts
20 Discussion Posts
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10 Discussion Posts
1 Reply
1 Helpful Vote
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1 Accepted Solution

User Activity

Outbound message

06-19-2023
We have been asked if it is possible to play an outbound message when one of our operators makes a call. We currently have a message playing on receipt of an incoming call using Unity Connection, but for some reason they want one to go out as well. W...

Blocking calls on CUBE

01-23-2020
I need to know of a way to block spoofed ID calls our CUBE. We recently received a flood of calls where the calling DN (based on the RTMT real-time data) is text, not a number. The "Restricted" and "Anonymous" calls we won't block, but anything else ...

Deleting phone configuration

11-08-2019
We have a large quantity of 7900 series phones that we are going to dispose of and I need to know how to take them down to "fresh out of the box" configuration. I've tried factory resets while connected to a configured network port, a defaulted port,...

7841 Connection Speed

09-27-2019
I have a few 7841s (sip78xx.12-5-1SR1-4) that are connecting at 1G per spec and some are only connection at 100M. The cabling is good and there is no distance problem between the phones and the switches (all 1G POE switch ports patched to Cat-6 horiz...

8865 Visual Voicemail problem

06-29-2018
I have one 8865 (sip8845_65.11-5-1-18) configured on my CallManager (11.5.1.12900-21) that has the Visual Voicemail service subscribed on it. It used to work fine but now, whenever I press the "Messages" button and sign in, it routes to an non-config...
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Community Statistics
Member Since ‎08-26-2010 07:23 AM
Date Last Visited ‎09-17-2024 02:33 AM
Posts 30
Total Helpful Votes Received 1
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