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About Gaurav Thakur
11-02-2019
Gaurav Thakur
Beginner
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Member since
11-28-2012
41
Posts
8
Helpful
4
Solutions
Latest Contributions by Gaurav Thakur
Latest Contributions by Gaurav Thakur
Discussions Gaurav Thakur has Participated In
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Re: IP Communicator startup problem in VMware
Created by
Gaurav Thakur
in
IP Telephony and Phones
02-20-2019
02-20-2019
This solution worked great for us thank you.
Re: Cisco ECE (Enterprise Chat and Email) feature martix compared to Cisco CIM
Created by
Gaurav Thakur
in
Contact Center
09-13-2018
09-13-2018
There is no official document released for feature comparison, but there is no functional loss in EC...
Re: ECE Auto forward
Created by
Gaurav Thakur
in
Contact Center
09-13-2018
09-13-2018
1-Is this valid in ECE to assign email and auto forward all agent replies to it. [GT] - Yes you can ...
Re: How to get ECC variable in Finesse for ECE Chat
Created by
Gaurav Thakur
in
Contact Center
09-13-2018
09-13-2018
So the problem statement is that you are not seeing any data in this ECC Var? If yes, Please confirm...
Re: ECE spell check dictionary
Created by
Gaurav Thakur
in
Contact Center
09-13-2018
09-13-2018
You cannot add an additional language, as adding a language goes through a certification process. Ho...
Re: ECE spell check dictionary
Created by
Gaurav Thakur
in
Contact Center
09-13-2018
09-13-2018
You cannot add an additional language, as adding a language goes through a certification process. Ho...
EIM Installation Error
Created by
Gaurav Thakur
in
Contact Center
02-04-2014
02-04-2014
Check the installer log file i.e. eg_installer_.logwhich gets generated under below mentioned path: ...
WIM integration with Siebel CRM
Created by
Gaurav Thakur
in
Contact Center
02-04-2014
02-04-2014
egpl_event_history_casemgmt has all the events for all the active chats. You will have to join egpl_...
EIM Installation Error
Created by
Gaurav Thakur
in
Contact Center
01-30-2014
01-30-2014
Is the default database of your login set to something other than "master"? That will cause the erro...
Re: Cisco Media blender - WIM integration problem
Created by
Gaurav Thakur
in
Contact Center
01-09-2014
01-09-2014
This is UI which is not giving any information but just complains about the transport link been down...
Re: Cisco Media blender - WIM integration problem
Created by
Gaurav Thakur
in
Contact Center
01-09-2014
01-09-2014
All communication happenes between CG and CMB for creating a call. WIM will pass the phone number to...
Cisco EIM - Pending Emails
Created by
Gaurav Thakur
in
Contact Center
12-20-2013
12-20-2013
This table is used by base for monitors used in supervisor console.We populate data for each queue i...
Re: Cisco Media blender - WIM integration problem
Created by
Gaurav Thakur
in
Contact Center
12-18-2013
12-18-2013
Hi Jay, In EIM 9.0.2 the configuration for listener is removed completely as there is no dependence ...
WIM integration with Siebel CRM
Created by
Gaurav Thakur
in
Contact Center
12-10-2013
12-10-2013
WIM stores the event in eGActiveDB you can query the DB to fetch the required information. If you kn...
WIM functionality queries
Created by
Gaurav Thakur
in
Contact Center
12-02-2013
12-02-2013
Please see below for answers.Q2 - Need to add some custom code to which will generate this popup (au...
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Public Statistics
Date Registered
11-28-2012
03:53 PM
Date Last Visited
11-02-2019
10:45 PM
Total Messages Posted
41
Total Helpful Votes Received
8
Helpful Votes Given To
User
Helpful Count
Omar Deen
5
Ramamoorthy Shanmugam
5
See all >
Helpful Votes From
User
Helpful Count
Lisa Latour
5
Matthew Martin
3
See all >