Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
My meetings window closed in the middle of meeting and updating, but not kicked out of the meeting and the Webex app didn`t crash either. Had to log back into the meeting. Running Version: 44.2.0.28429. Anyone experienced this?
Hi - We have IPPA environment & we would like to hide the default CSQ stats all the time for the agents , but give them the option to change their state (Ready, Not Ready, Logout) from the home screen. Please confirm if there is a way to do it.Raj
Hi -We are trying to configure the Jabber Extend & connect feature on CUCM 9.1.2 & Jabber for Windows 9.2.3. Inbound calls work perfect ,but not the outbound. If we try to initiate a call with the remote number on the Jabber , nothing happens. Pl...
Hi - I`m having a peculiar issue with Cisco 2901 running c2900-universalk9-mz.SPA.152-4.M4.bin. The CUBE is configured to register with the carrier & it fails to register. It doesn`t seem to be attempting to send the register messages ,even. When I h...
Hi - We are running CUCM 8.5.1 SU4, CUBE 2821 runing 15.1(4) M4, with a SIP trunk from Windstream. There`s one specific TFN for which the call fails if attempted transfer to that number. But the same TFN is working fine if called directly. That`s an ...
Hello - Do you have any luck with the BAT file format to add VG3XX with Enterprise Alternate Number & E164 Alternate Number for the MGCP ports on CUCM 11.5.1 ? Those fields doesn`t seem available to add as the file format. Also I tried Export--->Alt...
Thanks for your swift reply. I don`t think it`s acceptable to have one more application to manage in the infrastructure. Moreover ,if the agent`s actual state is going to be unknown by the application, will not be able to sell this.We are running UCC...