Hi - We have IPPA environment & we would like to hide the default CSQ stats all the time for the agents , but give them the option to change their state (Ready, Not Ready, Logout) from the home screen. Please confirm if there is a way to do it.Raj

Hi -We are trying to configure the Jabber Extend & connect  feature on  CUCM 9.1.2 & Jabber for Windows 9.2.3. Inbound calls work perfect  ,but not the outbound. If we try to initiate a call with the remote  number on the Jabber , nothing happens. Pl...

Hi - I`m having a peculiar issue with Cisco 2901 running c2900-universalk9-mz.SPA.152-4.M4.bin. The CUBE is configured to register with the carrier & it fails to register. It doesn`t seem to be attempting to send the register messages ,even. When I h...

Hi - We are running CUCM 8.5.1 SU4, CUBE 2821 runing 15.1(4) M4, with a SIP trunk from Windstream. There`s one specific TFN for which the call fails if attempted transfer to that number. But the same TFN is working fine if called directly. That`s an ...

Hi - We are about to upgrade a customer to CUCM 9.X with Cisco 3925 running CUBE on 15.1.4. Could somebody confirm, if Verizon SIP trunking is supported with this environment? The Integration portal confirms the CUCM versions until 8.0.3 & CUBE runni...