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- About Nelson Alonso
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Member since
05-10-2011
30
Posts
9
Helpful
0
Solutions
07-23-2014
07:46 AM
Silly question here, what is this step for Set holidays_iterator = holidays.iterator Isn't the value of the holidays_iterator already set to com.cisco.util.EmptyIterator.iterator? Thanks, Nelson
... View more
Created by
Nelson Alonso
in Voice over IP
in Voice over IP
12-19-2013
04:51 PM
12-19-2013
04:51 PM
Hey guys. I have a customer who wants to purchase backup IPT servers and the ones available come with licenses the previous owner had bought. Can these licenses (PAKs) be transferred to a different company legally? Sent from Cisco Technical Support iPhone App
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11-18-2013
07:06 AM
Had to do it a second time. Maybe I made a typo on my email. Do you have a simple guide on how to create a realtime wallboard for UCCX? Just something simple to show the client. Right now everything is running on your demo.
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11-18-2013
06:40 AM
How long does it take to get the download link, I want to try this for a client who is upgrading to uccx 9.
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UCCX 8 Install failure: NTP-based clock...
in Contact Center
07-11-2013
07:46 AM
07-11-2013
07:46 AM
Just to add to this issue. I encountered the same exact error with CUCM 9.1. The issue is not that you need 3 NTP servers, or that at least one is accessible. The issue/bug is that the one accessible MUST be the FIRST one on the NTP list. Hope that helps as it drove me nuts.
... View more
Created by
Nelson Alonso
in Voice Systems
in Voice Systems
10-11-2012
06:11 AM
10-11-2012
06:11 AM
I am having the same issue with a Cisco 2921. Trying to accomplish same goal, to outpost a generic company name for OUTBOUND only, but the command calling-info pstn-to-sip from name set, and calling-info sip-to-pstn name set command both change the caller ID name for both OUTBOUND and INBOUND calls. This seems like a bug to me. Wondering if anyone got around this issue.
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08-25-2011
10:11 AM
Having the same problem. Almost all reporting tool reports crash with a runtime error. Open case with TAC, they referenced bug CSCtj88620 which is fixed on 8.5.1 su1 and that is the only solution.
... View more
Created by
Nelson Alonso
in Other Collaboration Subjects
in Other Collaboration Subjects
08-22-2011
07:48 PM
08-22-2011
07:48 PM
I've been looking for this all over. Would this work with an authenticated bind to an ldap server? If so, which paramter do I update to enter the LDAP user and password? Any help would be appreciated. Thanks in advance.
... View more
Cisco Mobile 8.1 and CUCM 8.5: several ...
in IP Telephony and Phones
08-18-2011
06:09 AM
08-18-2011
06:09 AM
This is a post about Cisco Mobile 8.x, not Cisco Unified Mobile Communicator which is the one that requires the CUMA server (thread hijacking is rude). But to answer your question, yes the 3rd party CA is required, and it has nothing to do with CUCM, it is installed on the ASA to act as a proxy between the CUMA server and the mobile clients. The certificate between CUMA and CUCM is a self-signed one.
... View more
Cisco Mobile 8.1 and CUCM 8.5: several ...
in IP Telephony and Phones
08-17-2011
04:29 PM
08-17-2011
04:29 PM
I am having the same problem with "Use Mobile Network" not working. I've read the Cisco documentation on this 10 times, I've tried every setting every option and if I have the option set to Use HandoffDN Feature, I get the message "Attempting to transfer to mobile network" which drops after a few seconds without actually transfering the call. If I use the Mobility Softkey feature, when I press Use Mobile Network, I can see the iPhone making a call to the Mobile Handoff Number, but it just rings, it never completes the call. Frustrating! I am matching the cell phone caller ID exactly to the mobile identity, so that's not the issue. Any information would be helpful.
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07-29-2011
04:49 AM
It wasn't a network/DNS issue. It turned out to be a compatibility mismatch between CUCM 8.5 and UCCX 8.0.2 I had it on SU1, had to bring it to SU2. Problem solved.
... View more
Created by
Nelson Alonso
in IP Telephony and Phones
in IP Telephony and Phones
07-28-2011
08:34 PM
07-28-2011
08:34 PM
Hey Chris. Running into the same issue here with the 401 error message when I test the account. We followed the steps all the way. Any idea what fixed it on your end?
... View more
Created by
Nelson Alonso
in Contact Center
in Contact Center
07-20-2011
04:30 PM
07-20-2011
04:30 PM
Confirmed, most reports fail when you run HRC on windows 7 Enterprise 32-bit. It installs perfectly and it all seems fine until you try to run a report. You get a bunch of SQL errors and runtime errors.
... View more
Created by
Nelson Alonso
in IP Telephony and Phones
in IP Telephony and Phones
06-12-2011
09:58 AM
06-12-2011
09:58 AM
Does it work for inbound too?
... View more
02-06-2015
Hey guys, any luck with this. The bug is present on CUCM 10.5.2 also.
Cannot add TCT device names wi...
07-23-2014
Silly question here, what is this step forSet holidays_iterator =
holidays.iterator Isn't the value ...
Created by
Nelson Alonso
in Voice over IP
12-19-2013
12-19-2013
Hey guys. I have a customer who wants to purchase backup IPT servers and
the ones available come wit...
11-18-2013
Had to do it a second time. Maybe I made a typo on my email. Do you have
a simple guide on how to cr...
11-18-2013
How long does it take to get the download link, I want to try this for a
client who is upgrading to ...
Created by
Nelson Alonso
in Contact Center
07-11-2013
07-11-2013
Just to add to this issue. I encountered the same exact error with CUCM
9.1. The issue is not that y...
Created by
Nelson Alonso
in TelePresence and Video Infrastructure
02-07-2013
02-07-2013
So that would imply to register their SX20 to the foreign CUCM
temporarily so it can dial their loca...
Created by
Nelson Alonso
in TelePresence and Video Infrastructure
02-07-2013
02-07-2013
Hey guys. I have a customer who wants to have their SX20 be able to
video conference with another si...
Created by
Nelson Alonso
in Unified Communications Infrastructure
01-09-2013
01-09-2013
Thanks so much. That worked!
Created by
Nelson Alonso
in Unified Communications Infrastructure
01-09-2013
01-09-2013
I'm having the same issue. Did you figure out the correct password?
Created by
Nelson Alonso
in TelePresence and Video Infrastructure
12-27-2012
12-27-2012
Hi. Did you ever find out if it can be registered?
Created by
Nelson Alonso
in Voice Systems
10-11-2012
10-11-2012
I am having the same issue with a Cisco 2921. Trying to accomplish same
goal, to outpost a generic c...
08-23-2012
I just ran into the same issue as you did and found your post very
helpful, however need to clarify ...
Created by
Nelson Alonso
in Collaboration Applications
04-24-2012
04-24-2012
Thank you very much tahequivoice, that did it for me! I had to use a
different command on ASA 8.3.2 ...
Public Statistics
| Date Registered | 05-10-2011 05:09 AM |
| Date Last Visited | 09-07-2018 12:03 AM |
| Total Messages Posted | 30 |
| Total Helpful Votes Received | 9 |
