I've seen the guide showing the editior and various xCommands, but how does the codec know about the Apple TV? What's the logic to be able to pass commands from the Touch10, via the Codec (Room Kit Plus) to the Apple Home on Apple TV?Help please!
I get the following error in Finesse, when trying to load the email gadget from Social Miner. CCX version 11.6.1
Certificates are loaded, and everything has been rebooted. Any ideas?
There were issues rendering this gadget.Unable ...
We've been using SMSI to create bespoke reports for CCX. The scripts have specific flags at certain points that can then be referenced in reports to get a detailed view of where the customers left the IVR (ie before or after listening to an informati...
I suspect it may be due to a recent CUCM upgrade (11.5.1) but my Expressway C cannot communicate with it:
SIP: Failed to connect to 10.1.16.1:5065 : No response from system
Both systems have been rebooted, but still not working.
I tried all the usual steps, different browser etc. but in the end I resorted to raising a TAC case. Here's what we found:
404 error is a "not found" error, so we could rule out certificates. DNS name was resolving fine, so the problem was diagnosed ...
I think it's down to a certificate issue (when isn't it!). When I change the SIP trunk security profile to TCP from TLS, connectivity is restored. I'll refresh the certs to confirm.
Do certs change when upgrading?
We can all see it's not available, but the question was "will it be available?" Last year, Cisco told all my customers with windows phones "Don't worry that there will never be Jabber for Windows mobile, as Cisco spark will be available in hybrid ser...