Aomar bahloul
Beginner
Beginner
Member since ‎10-01-2013
‎06-17-2022

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  • 29 Posts
  • 1 Solutions
  • 20 Helpful votes Given
  • 36 Helpful votes Received
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Hi all,When we try to silent monitor an agent using finesse supervisor desktop (version 11.6.) we are getting this error message  : "Silent monitoring operation failed: Agent phone line to be monitored is not in TALKING state. Possible cause: agent c...
HiI'm looking for whitepapers on how to enable Jabber SSO using SAML with Azure AD?ThanksAomar.
Hi,I'm having hard time querying PI 3.1 for the details of a wireless session for a specific username.I tired this on my server but it didn't work:curl -k https://PrimeAPI:Password@server_IP/webacs/api/v3/data/ClientSessions?.full=true&username=testu...
Hi, Is ther a way to customize the email template used by CER (Cisco Emergency Reponder) to send email Alerts on an event of a 911 call. Also The field Display Name which I think refers to the caller Display Name is empty, see example below:  EMERG...
Community Statistics
Member Since ‎10-01-2013 02:28 PM
Date Last Visited ‎06-17-2022 10:24 AM
Posts 29
Total Helpful Votes Received 36
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