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- About Philip Badhams
03-12-2019
Philip Badhams
Member since
01-14-2014
Beginner
Created by
Philip Badhams
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
02-05-2019
01:41 AM
02-05-2019
01:41 AM
HI Brandon.
We have tried that and get the following error:
No log handling enabled - turning on stderr logging
snmpwalk: Authentication failure (incorrect password, community or key)
it’s not happy about the \ in the password.
Is it possible to get a Webex with someone to look at the issue?
Thanks
... View more
Created by
Philip Badhams
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-28-2019
09:25 AM
01-28-2019
09:25 AM
When using a special character in the password we get the following message from snmpwalk.
"
No log handling enabled - turning on stderr logging
Error: passphrase chosen is below the length requirements of the USM (min=8).
snmpwalk: (The supplied password length is too short.)
Error generating a key (Ku) from the supplied authentication pass phrase."
It seem as though snmpwalk doesn’t recognise the special character
On a test device if we change the password so that it contains no special character the snmpwalk runs without any issues.
To save us from changing the snmp password is there anything that can be done?
... View more
Created by
Philip Badhams
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-21-2019
06:15 AM
01-21-2019
06:15 AM
On Further investigation we believe it may be due to the use of special characters in the SNMPv3 password. Can anybody confirm if there are any issues with the use of special characters for SNMPv3?
... View more
Created by
Philip Badhams
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-10-2019
12:50 AM
01-10-2019
12:50 AM
Hi Brandon. Please see the switch debug below:
Switch debug:
Dec 27 2018 15:03:46.097 gmt: SNMP: Packet received via UDP from X.X.X.X on TenGigabitEthernet1/1/3
Dec 27 2018 15:03:46.098 gmt:
Incoming SNMP packet
Dec 27 2018 15:03:46.098 gmt: v3 packet security model: v3 security level: noauth
Dec 27 2018 15:03:46.098 gmt: username:
Dec 27 2018 15:03:46.098 gmt: snmpEngineID: 80000009030000425A434F00
Dec 27 2018 15:03:46.098 gmt: snmpEngineBoots: 0 snmpEngineTime: 0
Dec 27 2018 15:03:46.098 gmt: SNMP: Report, reqid 0, errstat 0, erridx 0
usmStats.4.0 = 258
The switches experiencing issues are:
WS-3850-12S (IOS Version 03.06.06E)
2960X (IOS Version 15.2(2)E6)
Thanks
... View more
Created by
Philip Badhams
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
01-07-2019
03:25 AM
01-07-2019
03:25 AM
Hi
I have installed CSPC 2.8.1 for a customer and they are experiencing an isssue where the CSPC is configured to use 'Priv Auth' but the devices are reporting the connection attempt is being made using "No Auth"
The Auth algorithm is using SHA and the privacy password is using AES-128.
The devices have been discovered using IP address and the SNMP security level on the switch is set to "Priv".
Can anbody assist in what would cause a device to report an SNMP connection attempt being made using 'no auth' when the collector is set to use 'Priv Auth'?
I have asked the customer to confirm the switch IOS versions and am awaiting a response. Any help in the mean time would be appreciated.
... View more
Created by
Philip Badhams
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
01-04-2018
07:56 AM
01-04-2018
07:56 AM
Is it possible to send the capture directly to an external source instead of saving it on the CUCM? I have around 5 phones suffering very intermittent silent audio and am just concerned that the logs will fill the CUCM disk quickly.
Secondly can you capture from select phones at once or is it one or all?
Thanks
... View more
Created by
Philip Badhams
in Wireless Security and Network Management
in Wireless Security and Network Management
11-19-2015
08:58 PM
11-19-2015
08:58 PM
Thanks Stephen. Please see the response below from TAC.
"As discussed on the call, while associated to SSID you need to perform authentication, either with PSK or dot1x or web-auth (depends on security settings).
With PSK and dot1x SSIDs generally no client intervention is needed and process happens transparently as credentials are stored in PC supplicant profile.
With web-auth SSID you can connect and obtain IP address but then you are redirected to web portal for logon.
When AP moves from one channel to another clients that are associated with it losing network connection, go to scan mode and connect with other SSID, that results in old session termination and establishing new session.
In case of dot1x/PSK clients credentials are supplied automatically on re-authentication, however with web-auth SSID client re-associates to SSID but is moved to WEBAUTH_REQ state so every time you are redirected to login portal when you are session is terminated. I can't provide you link to CCO documentation as I wasn't able to find that process clearly mentioned."
We have already increased the session timeout to its max as a trial but the same issue is being experienced.
The TAC engineer has asked for the DCA timers and anchor time to be increased as a next step to a resolution.
Thanks
... View more
Created by
Philip Badhams
in Wireless Security and Network Management
in Wireless Security and Network Management
11-19-2015
07:01 AM
11-19-2015
07:01 AM
I have a customer who is running an SSID which uses PSK and centralised Web auth with Radius. The clients are asked at random intervals to re-authenticate Web auth. After raising a TAC case I am led to believe this is due to DCA and the fact that if the AP changes channel the client looses its web auth session. I have been asked to increase the DCA timer, which I will do, however I am struggling to see why you would ever implement DCA when roaming because the if a client needs to re-authenticate everytime they move location or DCA Changes channel then is this not just going to provide a negative end user experience.
Any clariifcation would be appreciated
Thanks
Philip
... View more
- Tags:
- DCA Web auth
Labels:
Created by
Philip Badhams
in Wireless Security and Network Management
in Wireless Security and Network Management
11-19-2015
07:01 AM
11-19-2015
07:01 AM
I have a customer who is running an SSID which uses PSK and centralised Web auth with Radius. The clients are asked at random intervals to re-authenticate Web auth. After raising a TAC case I am led to believe this is due to DCA and the fact that if the AP changes channel the client looses its web auth session. I have been asked to increase the DCA timer, which I will do, however I am struggling to see why you would ever implement DCA when roaming because the if a client needs to re-authenticate everytime they move location or DCA Changes channel then is this not just going to provide a negative end user experience.
Any clariifcation would be appreciated
Thanks
Philip
... View more
- Tags:
- DCA Web auth
Labels:
Created by
Philip Badhams
in Cisco Bug Discussions
in Cisco Bug Discussions
06-05-2014
10:56 AM
06-05-2014
10:56 AM
Has anyone managed to locate the details of how to resolve the Caveat in upgrading to Prime 2.0.0.0.294 to 2.1.0.0.87. There is a bug ID of CSCun11428 in the release notes. ttp://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1/release/notes/cpi_rn.html#83938 show application status NCS (version 2.0.0.0.294) Health Monitor Server is running. Ftp Server is running Database server is running Tftp Server is running Matlab Server is running NMS Server is running. Plug and Play Gateway is running. SAM Daemon is running ... DA Daemon is running ... Syslog Daemon is running ... show application status NCS (Version 2.1.0.0.87) Health Monitor Server is running. Ftp Server is Stopped Database server is stopped Tftp Server is Stopped Matlab Server is Stopped NMS Server is stopped. CNS Gateway with port 11011 is down CNS Gateway SSL with port 11012 is down CNS Gateway with port 11013 is down CNS Gateway SSL with port 11014 is down Plug and Play Gateway Broker with port 61617 is down Plug and Play Gateway config, image and resource are down on https Plug and Play Gateway config, image and resource are down on http Plug and Play Gateway is stopped. SAM Daemon is not running ... DA Daemon is not running ... Syslog Daemon is not running ... I have tried numerous reloads of the Prime Unit (Physical box) but to no avail. If anyone is able to assist in the resolution of this bug it would be much appreciated. The Bug search tool says that the fix is not yet in the public domain but the 2.1 Relased notes mention it as a closed caveat. This prime was running in a HA pair prior to being split for the upgrade. Both boxes are identical. Any help would be appreciated. Thanks
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Labels:
02-08-2014
03:06 AM
The output is as follows: ISE Database listener is running, PID:4093 ISE Database is running, number of processes: 33 ISE Application Server is running, PID: 5587 ISE M&T Database session is running, PID: 3741 ISE M&T Log Collector is running, PID: 5736 ISE M&T Log Processor is running, PID: 5812 ISE M&T Alert Process is running, PID 5631 I have upgraded the ISE VM to Quad core and 4GB of ram. It has been allocated 68.70GB of HDD. The ISE will not be going into production, it is only for training purposes. The error 500 is still occuring. Thanks
... View more
01-14-2014
01:12 AM
I currently have ISE version 1.1.1.268 installed in an ESXI 5.1 lab environment so I can get used to how it works but when logging in, I get the error code 500 message. I have tried it in both Firefox 26.0 and IE 11 on a Windows 7 Machine The specs of the virtual machine are: Hard disk 64GB 1 vCPU 2GB RAM Guest OS Red had enterpirise Linux 5 (32 Bit) I am able to browe to the login screen using the DNS name and have also tested the lookup using nslookup. The DNS server resides on the same ESXI host and is Windows server 2012. I have also versified that the ise service is running using the CLI and tried restarting the service I am going to try resetting the timezone as suggested in another post, https://supportforums.cisco.com/thread/2120115 but I am just wondering if any one else knows of any other option before doing so as I image, if it was a live environment, resetting the ISE to factory default may not be an option. Any help would be appreciated. Thanks
... View more
Labels:
02-05-2019 01:41 AM
HI Brandon. We have tried that and get the following error: No log
handling enabled - turning on std...
01-28-2019 09:25 AM
When using a special character in the password we get the following
message from snmpwalk. " No log ...
01-21-2019 06:15 AM
On Further investigation we believe it may be due to the use of special
characters in the SNMPv3 pas...
01-10-2019 12:50 AM
Hi Brandon. Please see the switch debug below: Switch debug: Dec 27 2018
15:03:46.097 gmt: SNMP: Pac...
Created by
Philip Badhams
in Smart Net Total Care Portal and Collector Discussions
01-07-2019 03:25 AM
01-07-2019 03:25 AM
Hi I have installed CSPC 2.8.1 for a customer and they are experiencing
an isssue where the CSPC is ...
Created by
Philip Badhams
in Collaboration, Voice and Video Documents
01-04-2018 07:56 AM
01-04-2018 07:56 AM
Is it possible to send the capture directly to an external source
instead of saving it on the CUCM? ...
Created by
Philip Badhams
in Wireless Security and Network Management
11-19-2015 08:58 PM
11-19-2015 08:58 PM
Thanks Stephen. Please see the response below from TAC. "As discussed on
the call, while associated ...
Created by
Philip Badhams
in Wireless Security and Network Management
11-19-2015 07:01 AM
11-19-2015 07:01 AM
I have a customer who is running an SSID which uses PSK and centralised
Web auth with Radius. The cl...
Created by
Philip Badhams
in Wireless Security and Network Management
11-19-2015 07:01 AM
11-19-2015 07:01 AM
I have a customer who is running an SSID which uses PSK and centralised
Web auth with Radius. The cl...
Created by
Philip Badhams
in Cisco Bug Discussions
06-05-2014 10:56 AM
06-05-2014 10:56 AM
Has anyone managed to locate the details of how to resolve the Caveat in
upgrading to Prime 2.0.0.0....
02-08-2014 03:06 AM
The output is as follows:ISE Database listener is running, PID:4093ISE
Database is running, number o...
Public Statistics
| Date Registered | 01-14-2014 12:23 AM |
| Date Last Visited | 03-12-2019 05:07 AM |
| Total Messages Posted | 12 |
