Downloading Software from a 5520 WLC

[Philip Badhams]

Hello

Is it possible to download the AES WLC image file from a 5520 WLC? I can only see options for downloading configurations / tech files etc. The release in question is deferred so is no longer available from the Cisco website. My customer is upgrading from 8.10.112 to 8.10.183 and want 8.10.112 on hand if we should need to role back (they understand that it is not supported). I have advised that is is not recommended to use a deferred release but the customer is requesting we have it to hand.

Thanks

[Scott Fella]

If you need an image that is no longer posted, you need to open a TAC case and request that.  Explain what you are trying to do and why.  There is no way to download the image from the controller that is published at least.

[Scott Fella]

The image is still there for download: https://software.cisco.com/download/home/286284738/type/280926587/release/8.10.112.0?releaseIndicator=DEFERRED

[Philip Badhams]

HI Scott. The image is still listed but it cannot be downloaded as it is deferred. It is just the deferral notices and advisories that you can view.

Thanks

[Scott Fella]

Yeah just noticed that... well if you need it, then you will have to get that from TAC if they even will provide that to you.  Are you 100% sure that the customer doesn't have that image somewhere?  What happens if they had to RMA the controller?

[balaji.bandi]

may be contacting TAC can offer you image.

[Leo Laohoo]

OMfG.  The customer wants to use 8.10.112.0????

Wow.  That is one version that I would not recommend to anyone!

[Scott Fella]

@Leo Laohoo @Is the Wireless Forum Code/Bug police

[Leo Laohoo]

@Scott Fella, I'm a beta tester. 

[Scott Fella]

I’am too:)

[Rich R]

No TAC engineer following rules will give you that image.

BUT this whole discussion is pointless!  5520 always keeps a backup image.  So do a show boot:
(WLC) >show boot
Primary Boot Image............................... 8.10.185.0 (default) (active)
Backup Boot Image................................ 8.5.182.7
Then make sure you download the new code to the current backup boot image, keeping the 8.10.112.0 image.
Then boot to  8.10.183.0.  If you don't like it then swap back to 8.10.112.0 and reboot:
(WLC) >config boot ?
primary Sets the primary image as active.
backup Sets the backup image as active.

[lalkelalke04]

The image is still listed but it cannot be downloaded as it is deferred. It is just the deferral notices and advisories that you can view.

[Scott Fella]

Correct, that was previously mentioned in the thread by the OP.