Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We have a OG Call Handler setup to accept calls and Supervise Transfer with HOLD BUSY.Every 30 sec Unity Prompts: Select 1 to remain on hold Select 2 to Leave a message Select 3 to Try a diff EXTIf you do not choose one of these options it ships you ...
OK - we have things in the lab right now preparing for production install3 ea 7960 IP Phones - x 1000 - Receptionist - x 1001 - Office A - x 1002 - Office BI want to make sure that if the receptionist phone is "busy" that it will "ALWAYS HOLD"I setup...
OK - Site has 100 + phones... Request for 10 phones to be "restricted" and block LD charges from these phones....but still need to be able to call other phones on site and toll-free calls.I thought I could do the following:Setup Restricted and Unrest...
This was a new Unity 4.0.4 install on a 7815 for a small remote site.... 50 users. Call Manager is working fine.Things were working fine before I left the site, now we have a problem.Unity is playing the "failsafe" message when users try to check the...
I have a remote office w/ 2 local analog lines that have a 2620 router setup in SRST mode w/ a VIC-2FXO-M1Everything works fine, expect Caller ID. I am using MGCP - not sure if that is a problem or not.Here is my port config and the router debug info...
I have this same problem... but not as random... very consistant.Even when there are no calls and I call into the system it takes 2+ rings.If I restart the Unity service, then it is back to 1 ring pickups, but only lasts a day or 2....I checked the C...
I figured this out.... I brain finally woke up.For those that require info.1 - Call Handler setup to transfer to x1000 if you selected option 1(for some reason I was thinking that Unity sent this call to Call Manager instead of the Subscriber VM box ...
Lelio - thanks.. The orginal design... the customer did not call out for a restricted partition.. so this is post install changes we are working on.The easy work around is to remove the Unrestricted Partition from the Restricted-CSS. If they want to ...
