We have a OG Call Handler setup to accept calls and Supervise Transfer with HOLD BUSY.Every 30 sec Unity Prompts: Select 1 to remain on hold Select 2 to Leave a message Select 3 to Try a diff EXTIf you do not choose one of these options it ships you ...

OK - we have things in the lab right now preparing for production install3 ea 7960 IP Phones - x 1000 - Receptionist - x 1001 - Office A - x 1002 - Office BI want to make sure that if the receptionist phone is "busy" that it will "ALWAYS HOLD"I setup...

OK - Site has 100 + phones... Request for 10 phones to be "restricted" and block LD charges from these phones....but still need to be able to call other phones on site and toll-free calls.I thought I could do the following:Setup Restricted and Unrest...

This was a new Unity 4.0.4 install on a 7815 for a small remote site.... 50 users. Call Manager is working fine.Things were working fine before I left the site, now we have a problem.Unity is playing the "failsafe" message when users try to check the...

I have a remote office w/ 2 local analog lines that have a 2620 router setup in SRST mode w/ a VIC-2FXO-M1Everything works fine, expect Caller ID. I am using MGCP - not sure if that is a problem or not.Here is my port config and the router debug info...