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I attempted to do a DiRT backup from an Unity Server in one domain, then a restore of Unity onto a new server into a new domain. The trouble is, the new domain already had “contacts” in one of the OUs (unbeknown to me) - there was a contact for every...
I am trying to plan a Unity move that will keep all my subscriber data and messages intact.I currently have:- Unity 3.14- Unified messaging tied to DomainA (win2000)- Exchange 2000 as the backendI want to end up with- Unity 4.03- Unified messaging ti...
Unity 4.02, CM 3.3.2 SPC. TSP v7.03. About 1 in 25 calls to unity will ring 2 times then get reorder.About 1 in 50 times hitting the messages button, nothing happens at all. No attempt to dial unity, no ring, no reorder - nothing.At first I had TSP v...
Old version 2.1 - new version 3.01. After the upgrade the brooktrout card (4 port analog) was not recognized by the bridge (shows no lines available in web interface). We did have to obtain a new license file - wondering if the card doesn't show beca...
I am using CM 3.2.3, Unity 4.0 and ICM 5.0.I have an ICM script that is suppsoed to take a call and dump it directlyinto Unity voicemail (using the *XXXX voicemail profile)The problem is, Unity sees the call as a forward from the originating ctiroute...
Also - if you've changed the IP address on the CUPS server since the installation (and you only have one CUPS server) you will see this. Unfortunately, changing the IP after install is not supported & the only supported way to fix it is to reinstall....
Hi,Communicator won't be able to control your phone when you aren't on the corporate LAN (which makes sense - it wouldn't do you any good to use your work phone from your home).And unfortunately you can only choose RCC or Enterprise Voice with the OC...
Hi,1) yes, you need OCS to integrate to CUPS. MOC can't register directly with CUPS2) I've posted a lot of info about the integration on my blog. Here is a post that has the correct link to Cisco documentation:https://blogs.pointbridge.com/Blogs/mcgi...
Hi Raquel,You can install ICM on an MCS server. You must load windows using the windows 2000 disc, cisco does not provide that for you.Also, if you look at the ICM specs for processor and RAM, the only supported MCS servers are the 7835 and the 7845....
Make sure that the machine on which you are installing the client AW is a member of the same domain as the AW/Routers/loggers.If you install the client AW on, say, your desktop which isn't a part of the same domain as the rest of IPCC, you will get e...
