In one of my UCCX scripts I increment priority of the call as it waits in the queue. So call entered the queue with low priority and then I keep incrementing the priority until it's at highest priority.How can I achieve the same in WxCC ? If I use qu...

Trying to get the out dial calls to work from WxCC Desktop .. Agent's desktop profile is enabled with Outdial, specified the dial plan, Address book, outdial ANI and outdial entry point. But within outdial entry point configuration what am I using in...

Got CUBE in Direct routing setup with Teams Phone system. If an external mobiles calls into Teams and performs a "consult transfer" to another mobile it intermittently (2/10 times) get transfer failed. Note REFER method is disabled due to other issue...