Trying to register a SIP trunk with Lumen and the CUBE is behind a firewall and thus the register packet is showing as sourced from a private address and Lumen is rejecting the registration.  How do I modify the Via address in the registration header...

The installation and administration guides give no more detail than "upload the certificate".  What are the requirements for the certificate?  Is there a configuration guide for using the MS AD Certificate Services?  

For deploying a recording server the documents states “such as a network file system”.  This would implies other types of files shares are supported.  I cannot find a list of what protocols would be supported for the file share.  Specifically, we are...

Upgrading from CUAC 10.5 to 12.  I built a new server, and migrated the database.  I am not able to login to the application administrator.  The password that works on the original production box does not work on the migrated, neither does cisco or C...

Replacing 2800s with 4300s.  The customer has 2 PRI connections and a bonded T1.  Can I do a PVDM4-64 to cover the 2 voice ports on one NIM or do I need to do 2 NIMs and put the PVDM4 on the 2 port card?  I would assume I could do a PVDM4-64 on the N...