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Recently deployed jabber and are able to do video calling in softphone mode between jabber clients. Also able to complete video calling between video enabled deskphones (ie 9971 to dx650, 8945 etc..) We are unable to place a video call between a jabb...
I've just set up a UC520 using CCA telephony wizard. It is connected to an HP procurve switch for access ports. We already have an existing router and want it to continue routing for the data network. The UC520 is providing the routing and DHCP for t...
So I am going to be trying to deploy a UC520 into an existing infrastructure with HP Procurve switches. From what I've read this is a little tricky. Just wondering if someone can give me a heads up on the problems I may encounter. If I plan to have t...
Is there a reason calls would not show in historical reports under the CSQ by interval report even though I've confirmed that calls were placed to the trigger?Running UCCX 8.5 . Calls during off hours are re-routed to a different extension via time o...
Hello,Wondering if anyone has set up redundancy for the phone services. Example. Running cluster with servers separated geographically.. Extension mobility is configured with service url : http://x.x.x.x:8080/emapp/EMAppServlet?device=#DEVICENAME# . ...
Go into system - > licencing - License usage report
On the row with Enhanced Plus it will show "1 User" Click that to find out who is consuming the license. Then click View Details to find which devices are associated to them. Someone has two devices...
I just ran into this with a Telco here in Canada. Was getting the same error as above and they couldn't tell me why.
This thread explains the issue exactly but doesn't mention that the 0xB1 byte is enabled by checking the "Send Extra Leading Charact...
The problem is, we don't want to use vlan 1. The data network is sitting at vlan 101. Just like with the voice, I created this vlan, the bvi was configured with ip address 10.20.1.30. But on this vlan I cannot ping from the UC520 to the gateway at 1...
