Sukhadeo Prasad
Level 1
Level 1
Member since ‎01-16-2018

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  • 16 Posts
  • 0 Solutions
  • 10 Helpful votes Given
  • 6 Helpful votes Received
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1 Helpful Vote

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Hi, I am developing agent monitoring software based on the SIPREC. The recording server directs the RTP stream to supervisor desktop. Where an RTP player plays the agent conversation. Requirement ->The supervisor wants to monitor an specific agent. F...
Hi, I am using CCX Editor 11.6. While debugging an script i am getting error -   Engine hostname list is empty Check the LDAP for enabled Unified CCX Engines.   i have entry in the hosts file as -   I am able to open U...
Hi,   I need to call third party URL (FQDN based) using Make Rest Call node in CCX Editor. I am trying to achieve this by - 1. Make an entry in the /etc/hosts file on UCCX server for domain, IP mapping.  2. Installing the certificate ( using UCCX Adm...
Hi,   I am accessing PhoneBooks using Finesse REST API   The JAVA code works well  connection.setRequestProperty("Authorization", _AuthHeader);connection.setRequestProperty("Content...
Hi,   Platform - UCCX 11.5, SocialMiner 11.5   We are developing CTI connector for MS Unified Service Desk. Connector is supposed to handle voice and email channels.   For Voice we used finesse api and xmpp events and implemented voice channel.   For...
Community Statistics
Member Since ‎01-16-2018 09:42 PM
Date Last Visited ‎03-09-2022 10:31 PM
Posts 16
Total Helpful Votes Received 6
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