I submitted a TAC case already SR 686722198 but I not getting support so I creating a new TAC case.    We came into the office to find three 6 member stacks (stack 2, 3 and 4) with switch 1 removed and switch 45 as version mismatch. All switches have been up for 27 weeks. I reloaded all the stacks and stack 2 came back fine but stack 3 and 4 had switch 1 in provisioned mode. I had a remote branch user power off, remove the stack cables, then reconnect and power up the switch 1 of both stack 3 and 4. Switch 1 is now a member of the stack but switch 2 is Active and switch 3 is standby despite switch 1 having the highest priority of 15. Additionally, Switch 3 isn't being polled by CiscoWorks, logins aren't' authenticated by ACS TACACS+ and you can't ping the switch from the upstream MLS sourcing the ping from the directly connected subnet. Please tell us why our stack 3 can’t bee SSH’d to, nor ping it from the upstream MLS. Ciscoworks can SNMP walk the device and TACACS can’t reach the Cisco ACS. You can async to the console port on switch 1 of stack 3 but once you authenticate you just get a blank window with no blinking cursor which I believe is the case when a switch is a member of the stack. 20 servers are sending data back to an on-prem data center but we can’t manage the switch. Some suggest just reloading the individual switches to force an election assuring switch 1 becomes the Active Master. How do I do that? I'm not allowed to provide output of show tech-support or webex in for security purposes. Stack2 Switch# Role Priority *1 Active 15 2 standby 13 3 Member 11 4 Member 9 5 Member 7 6 Member 5 Stack 3 Unreachable Stack 4 Switch# Role Priority 1 Member 15 *2 Active 13 3 standby 11 4 Member 9 5 Member 7 6 Member 5 ... View more

Hello I setup 5 putty SSH session to 5 Cisco 3850 switches to push the new Denalli 16.3.7 to mitigate a memory leak issue on 16.3.6. At exactly 4 hours into the copy ftp: flash: the putty window closed with "Line Timeout Expired".    Why did this happen? How do I prevent it so I can get back to FTPing the IOS?   I was sending from my Windows 7 Enterprise 64bit workstation via 3Cdaemon to a Cisco 3850 switch.  ... View more

Hello LMS Version 4.2.5 License Type: Permanent[LMS]   Internet Explorer 11 Version 11.0.9600.18977   Firefox ESR 52.7.3(32-bit)   When I login to Prime I get an error, Status Not Found The requested resource was not found. https://x.x.x.x/cwportal/group/lms/lms;jsessionid=xxxxxxxx   I can use the tabs My Menu  Monitor Inventory Configuration Reports Admin Work Centers.   What must be done to get rid of this error?     ... View more

Hello I have a branch office with a  Cisco 851 router running GRE back home. I need to upgrade it with a Cisco 892. I am currently planning on connecting the 892 to an interface on the 851 configured for the same VLAN as the 851 LAN interface. I will then SSH to the 851 then ssh -l to the 892. I have to run a TCL script to add IPsec to the  GRE tunnels. Is there a slicker way to cutover to the 892?   Note: I also have to do password recover as I don't know what is on the new replacement router in the rack with the old Cisco 851.   Note: No commserver at the branch location. Respectfully, Matt ... View more

Hello I have four switches vIOS L2 in my emulator. I try to add 24 ports so I can connect G0/18-20 between two of the same switches and the switch has G0/0-3, G1/0-3, G2/0-3, G3/0-3, G4/0-3, and G5/0-3. How do I get 24 contiguous ports on these viral images? Respectfully, Matt ... View more

Hello We have two datacenters, one Core and one a small datacenter where a few core servers and data replication occur. Users at many branch locations leverage client VPN terminating at our VPN device at Core then packets are sent to another firewall downstream for filtering. I want to setup a failover situation, i.e. either DNS or IP, so that my users can VPN into the environment if the Core site is unreachable. If I use DNS then the URL can resolve to the Core IP first then to the small datacenter VPN IP address second if the first Core site is inoperable. How do I do that? ... View more

Hello I have three Cisco ACS running 5.6.0.22. I want to replace them with new ACS hardware, 3515, and move the configurations over to the new ACS. How do I copy the config over to the new ACS without having to manually type the configuration in at the CLI? Note: The only documentation I can find is how to migrate older platforms to ACS 5.6. Thanks! Matt ... View more