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Dalton-Covene
‎07-29-2021

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Member since ‎06-22-2016
56
Posts
90
Helpful
3
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Certifications
Understanding of Cisco Network Devices
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Core
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Core
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Core
CCNA
CCNA

Re: Webex Mobile App - Unable to connect you to your call

Created by in Webex Calling
07-29-2021
07-29-2021
I had a client experiencing the same issue when placing outbound calls from the Webex app and encoun...

Re: Unable to Record Calls of Jabber using AQM .

Created by in Contact Center
06-23-2021
06-23-2021
Hi All,In case anyone else out there runs into this issue where other calls record (external PSTN, i...

Re: Change background of 8851 expansion module

Created by in IP Telephony and Phones
05-17-2021
05-17-2021
It is now possible to set a custom background image for Cisco 8800 series IP phones as per the Cisco...

Re: CER - had an office move and brought over DID's from another area code. 911 calls go to wrong PSAP

Created by in IP Telephony and Phones
04-20-2021
04-20-2021
Hi priscilla.cisneros1,It sounds like there may be some configuration updates required on the Call M...

Re: CER email notifications

Created by in Collaboration Applications
04-20-2021
04-20-2021
Horacio,CER should only be sending one email notification in theory; however, there may be a few con...

Re: Using a Meraki switch with Cisco CER

Created by in Network Management
03-01-2021
03-01-2021
Hi Matthubach,Thanks for clarifying on the caps We do not have to enable CAM Based Phone Tracking fo...

Re: SocialMiner Chat Issues

Created by in Contact Center
12-07-2020
12-07-2020
Hi Agipkcoat,The downloads can be found on the Cisco downloads page using the following link:https:/...

Re: SocialMiner Chat Issues

Created by in Contact Center
12-04-2020
12-04-2020
Hi Sniperwolf13,You are most likely facing BugID CSCvt76008. I have confirmed via SR690259001 that t...

Re: RTMT error : "No services/systems logs selected for trace collection"

Created by in Unified Communications Infrastructure
11-09-2020
11-09-2020
All,I'm having the same issue for Customer Collaboration Platform (CCP) version 12.5, formerly Cisco...

Re: WebEx Poll Editor

Created by in Webex Events App
10-21-2020
10-21-2020
Thanks Kathy! 

Re: Jump 7.1.5-9.1 Unable to restore on rebuilt 9.1 cluster - Cannot find the deployment type

Created by in IP Telephony and Phones
10-21-2020
10-21-2020
Bill-I didn't lose any configuration. Regards,Dalton Woolsey

Re: Customizing Lobby/Waiting Room

Created by in Webex Administration
10-08-2020
10-08-2020
All,This can be voted as a Feature Suggestion using the following link:https://ciscocollabcustomer.i...

Re: disabling OPUS codec effects?

Created by in IP Telephony and Phones
08-11-2020
08-11-2020
Hello,I realize this post is a bit old, but you should be fine to disable the OPUS CUCM Service Para...

Re: CSCvr85747 - Unable to update the Cisco desktop application and getting an error

Created by in Cisco Bug Discussions
08-05-2020
08-05-2020
Hi Ryan4158 - I have a client experiencing this same thing, and have a case open with Cisco TAC. I w...

Re: Highly unlikely to be

Created by in Network Management
07-23-2020
07-23-2020
Krisko-As per the Cisco Emergency Responder documentation, the Meraki MS120 switches are not support...
Public Statistics
Date Registered ‎06-22-2016 08:32 AM
Date Last Visited ‎07-29-2021 07:54 PM
Total Messages Posted 56
Total Helpful Votes Received 90
Helpful Votes Given To