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Jerrytech1
Level 4
Level 4
Member since ‎06-19-2019
‎05-12-2026
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  • 110 Posts
  • 3 Solutions
  • 142 Helpful votes Given
  • 81 Helpful votes Received
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40 Discussion Posts
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1 Accepted Solution
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User Activity

DN and Licensing

12-02-2025
If I build a DN that does not physically appear on any phone and is only used to forward calls, will it consume any license?

8841 Amplified Handset/Headset

11-06-2025
Can anyone recommend an amplified handset or headset you've successfully used on 8841? TIA!

Caller ID inbound trace Unity

10-07-2025
Inbound call to Call Handler on main number. Caller selects option which transfers them to our other phone system operators. The CID is not available from the PBX reports. Is there a way I can extract from Unity since the call hits the call handler f...

Speed Dial outbound Caller ID

07-23-2025
We would like to have different outbound caller ID from a phone using speed dials on KEM.Regular outbound calls from this phone will show the main number but speed dials we want to show the actual DID of the phone. Thanks

Shared Line Call Records with MAC

06-26-2025
We are using Imagicle for call records. When a call rings a shared line directly, imagicle shows the Device Name (MAC) in the report.When callers reach the shared line thru UCCX menu, the MAC does not show in the Device Name column.We are trying to d...
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Community Statistics
Member Since ‎06-19-2019 05:02 AM
Date Last Visited ‎05-12-2026 07:49 AM
Posts 110
Total Helpful Votes Received 81