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busy voicemail

velocitystorm
Level 1
Level 1

I have a UC 500 system in place. The customer mentions that when they forward to VM, they sometimes get a busy signal. Whether the person is on the line or not doesn't seem to matter. Any ideas on why this would be happening?

Thanks!

3 Replies 3

Brandon Buffin
VIP Alumni
VIP Alumni

Is it possible that all ports are in use at times?

Brandon

How would I tell?

You can do "show ccn call application all" from the CUE module to see active calls.

Hope this helps.

Brandon