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Replies

PAP2T-NA no dial tone

mikjsmith
Level 1
Level 1

ā€Ž04-21-2012 10:59 AM - edited ā€Ž03-21-2019 09:46 AM

Hi

I have a Linksys PAP2T-NA which was setup and worked fine using the sipgate service. This week I was in mid-call and the line went dead. I rebooted the  adaptor at which point I lost the dial tone on the phone plugged in to the adaptor. I have the following symptoms:

-no dial tone, but a faint hiss (input to mic can be heard on speaker)

-I can dial and change settings on the adaptor through the phone

-no incoming or outgoing calls

-the adaptor successfully logs on to the Sipgate service

-I have tried 3 different phones each with the same problem

Any ideas what the likely problem is?

thanks

0 Helpful
15 Replies 15

Daniele Giordano
Level 8
Level 8

ā€Ž04-22-2012 03:47 AM

Is your PAP correctly registered to sipgate? Can you check this via web menu?

Can you change the line from FX1 to FXS2 or viceversa?

Can you change the power supply?

Regards.

0 Helpful

mikjsmith
Level 1
Level 1
In response to Daniele Giordano

ā€Ž04-22-2012 06:24 AM

Sorry, I should also have added:

-registration state is shown as "Online" which I assume means it is correctly registered

-I have tried both FX1 and FX2 and get the same no dialtone problem

-I have performed a factory reset (73738#)

-I have just tested it with a resgulated power supply and replicate the same problem

thanks

mike

0 Helpful

mikjsmith
Level 1
Level 1
In response to mikjsmith

ā€Ž04-24-2012 12:23 AM

I turned logging on at verbose which is copied below. dont know if this helps (or not!).

mike

24/04/2012 08:13:17 [167] From:DELL (0.0.0.0) Fac:5 Sev:5 Msg >>> Starting Syslog Server 1.2.0

24/04/2012 08:14:37 [178] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>  Query result ip[0]:217.10.79.23,

24/04/2012 08:14:37 [185] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>  Query result ip[3]:217.10.68.2,

24/04/2012 08:14:37 [184] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>  Query result ip[2]:217.10.68.226,

24/04/2012 08:14:37 [183] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>  Query result ip[1]:217.10.68.222,

24/04/2012 08:14:37 [180] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> d90a4f17:5060

24/04/2012 08:14:37 [181] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> DNS Querying host: ntp.sipgate.net, result ttl=41

24/04/2012 08:14:37 [187] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>

24/04/2012 08:14:37 [179] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>

24/04/2012 08:14:37 [186] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>  Query result ip[4]:217.10.68.6,

24/04/2012 08:14:37 [169] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> DHCP lease time: 86400 seconds

24/04/2012 08:14:37 [182] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>  Query result ip[0]:217.10.68.178,

24/04/2012 08:14:37 [177] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> DNS Querying host: sipgate.co.uk, result ttl=2294

24/04/2012 08:14:37 [168] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> System started: ip@10.0.0.2, reboot reason:H633a0172

24/04/2012 08:14:37 [170] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>           subnet mask:          255.255.255.0

24/04/2012 08:14:37 [171] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>           gateway ip:          10.0.0.1

24/04/2012 08:14:37 [172] From: (10.0.0.2) Fac:0 Sev:0 Msg >>>           dns servers:

24/04/2012 08:14:37 [173] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> 8.8.8.8

24/04/2012 08:14:37 [174] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> 4.4.4.4

24/04/2012 08:14:37 [175] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> 

24/04/2012 08:14:37 [176] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> RSE_DEBUG: reference domain:sipgate.co.uk

24/04/2012 08:14:38 [190] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> Discard RSP w/o trnsac

24/04/2012 08:14:38 [188] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> RSE_DEBUG: reference domain:sipgate.co.uk

24/04/2012 08:14:38 [189] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> [0]RegOK. NextReg in 594 (1)

24/04/2012 08:14:42 [196] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> fhs:03:0:0003:upg:app:2:3.1.15(LS)

24/04/2012 08:14:42 [199] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> fhs:06:0:0006:upg:app:2:5.1.6(LS)

24/04/2012 08:14:42 [198] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> fhs:05:0:0005:upg:app:1:5.1.6(LS)

24/04/2012 08:14:42 [197] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> fhs:04:0:0004:upg:app:0:5.1.6(LS)

24/04/2012 08:14:42 [200] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> RSE_DEBUG: unref domain, sipgate.co.uk

24/04/2012 08:14:42 [195] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> fhs:02:0:0002:upg:app:1:3.1.15(LS)

24/04/2012 08:14:42 [194] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> fhs:01:0:0001:upg:app:0:3.1.15(LS)

24/04/2012 08:14:42 [193] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> fbr:0:3000:3000:07eb4:0004:0003:5.1.6(LS)

24/04/2012 08:14:42 [191] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> IDBG: st--996

24/04/2012 08:14:42 [192] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> fs:10266:12796:65536

24/04/2012 08:14:43 [201] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> fu:0:7ec6, 0003 0001

24/04/2012 08:14:43 [202] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> RSE_DEBUG: unref domain, sipgate.co.uk

24/04/2012 08:14:43 [203] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> RSE_DEBUG: last unref for domain sipgate.co.uk

24/04/2012 08:14:52 [204] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> [1]Off Hook

24/04/2012 08:14:56 [205] From: (10.0.0.2) Fac:0 Sev:0 Msg >>> [1]On Hook

0 Helpful

Daniele Giordano
Level 8
Level 8
In response to mikjsmith

ā€Ž04-24-2012 09:56 AM

Can you check the hook state in the voice-info menu?

In idle state must be on hook.

Check the pinout. You must have only a 2 wire (tip and ring) cable. 4 wire cable can be problematic.

Tip and ring must be connected to central pin of RJ11 connector (pin 3 and pin 4).

Regards.

0 Helpful

mikjsmith
Level 1
Level 1
In response to Daniele Giordano

ā€Ž04-24-2012 01:29 PM

Dear Daniele

Thank you very much for your assistance.

Yes, the idle state is on-hook. As the log shows, I lifted the receiver, then replaced it.

It is however a 4-wire cable so I will source a 2-wire and see how it works.

thanks

0 Helpful

mikjsmith
Level 1
Level 1
In response to mikjsmith

ā€Ž04-26-2012 02:03 AM

I've now put a 2-wire cable in and still get the same problem.

Any more thoughts at all? It seems unlikely to be defective given that it did work and that the unit logs in to the SIP service, as well as allowing acces through the phone to the adaptor menu.....

0 Helpful

Daniele Giordano
Level 8
Level 8
In response to mikjsmith

ā€Ž04-26-2012 10:53 AM

I don't understand if you can make a call from your PAP?

The only problem is the missing of dial tone?

Can you post your regional parameters?

Regards.

0 Helpful

mikjsmith
Level 1
Level 1
In response to Daniele Giordano

ā€Ž04-26-2012 11:11 AM

I *can't* make a call from the PAP. There is no dial tone and I cant make or receive calls.

I *can* access the PAP configuration through the telephone however (****)

Ive attached the regional parameters. Hope this helps. Very frustrating....could be a hardware fault, but with everything else working that seemed unlikely.

mike

0 Helpful

Daniele Giordano
Level 8
Level 8
In response to mikjsmith

ā€Ž04-27-2012 03:14 AM

Please, enable SIP debug under Line menu and post new syslog. Regards.

0 Helpful

mikjsmith
Level 1
Level 1
In response to Daniele Giordano

ā€Ž04-27-2012 05:35 AM

2012-04-27 13:32:00 user.notice 10.0.0.12 \n

2012-04-27 13:32:23 user.notice 10.0.0.12 [1]On Hook\n

2012-04-27 13:32:21 user.notice 10.0.0.12 [1]Off Hook\n

2012-04-27 13:32:11 user.notice 10.0.0.12 fu:0:8231, 0003 0001\n

2012-04-27 13:32:11 user.notice 10.0.0.12 fhs:06:0:0006:upg:app:2:5.1.6(LS)\n

2012-04-27 13:32:11 user.notice 10.0.0.12 fhs:05:0:0005:upg:app:1:5.1.6(LS)\n

2012-04-27 13:32:11 user.notice 10.0.0.12 fhs:04:0:0004:upg:app:0:5.1.6(LS)\n

2012-04-27 13:32:10 user.notice 10.0.0.12 fhs:03:0:0003:upg:app:2:3.1.15(LS)\n

2012-04-27 13:32:10 user.notice 10.0.0.12 fhs:02:0:0002:upg:app:1:3.1.15(LS)\n

2012-04-27 13:32:10 user.notice 10.0.0.12 fhs:01:0:0001:upg:app:0:3.1.15(LS)\n

2012-04-27 13:32:10 user.notice 10.0.0.12 fbr:0:3000:3000:0821f:0004:0003:5.1.6(LS)\n

2012-04-27 13:32:10 user.notice 10.0.0.12 fs:10266:12796:65536\n

2012-04-27 13:32:10 user.notice 10.0.0.12 IDBG: st--996\n

2012-04-27 13:32:06 user.notice 10.0.0.12 RSE_DEBUG: last unref for domain sipgate.co.uk\n

2012-04-27 13:32:06 user.notice 10.0.0.12 RSE_DEBUG: unref domain, sipgate.co.uk\n

2012-04-27 13:32:05 user.notice 10.0.0.12 RSE_DEBUG: unref domain, sipgate.co.uk\n

2012-04-27 13:32:01 user.notice 10.0.0.12 [0]RegOK. NextReg in 594 (1)\n

2012-04-27 13:32:01 user.notice 10.0.0.12 \n

2012-04-27 13:32:01 user.notice 10.0.0.12 SIP/2.0 200 OK\r\nVia: SIP/2.0/UDP 10.0.0.12:5060;branch=z9hG4bK-ded7a371\r\nFrom: Smith <>2814677@sipgate.co.uk>;tag=1a3cf742fdc8ae8o0\r\nTo: Smith <>2814677@sipgate.co.uk>;tag=c3e497ecaece77a8e244e564b4212178.dd84\r\nCall-ID: 46c00eee-479bc118@10.0.0.12\r\nCSeq: 42232 REGISTER\r\nContact: <2814677>;expires=600\r\nContent-Length: 0\r\n\r\n

2012-04-27 13:32:01 user.notice 10.0.0.12 [0:5060]<<217.10.79.23:5060\n

2012-04-27 13:32:01 user.notice 10.0.0.12 \n

2012-04-27 13:32:01 user.notice 10.0.0.12 REGISTER sip:sipgate.co.uk SIP/2.0\r\nVia: SIP/2.0/UDP 10.0.0.12:5060;branch=z9hG4bK-ded7a371\r\nFrom: Smith <>2814677@sipgate.co.uk>;tag=1a3cf742fdc8ae8o0\r\nTo: Smith <>2814677@sipgate.co.uk>\r\nCall-ID: 46c00eee-479bc118@10.0.0.12\r\nCSeq: 42232 REGISTER\r\nMax-Forwards: 70\r\nAuthorization: Digest username="2814677",realm="sipgate.co.uk",nonce="4f9a941b7c0a35a9be69a3facd3d187813e93bf2",uri="sip:sipgate.co.uk",algorithm=MD5,response="af3be6c4800415c9296b44720c340b14"\r\nContact: Smith <2814677>;expires=3600\r\nUser-Agent: Linksys/PAP2T-5.1.6(LS)\r\nContent-Length: 0\r\nAllow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER\r\nSupported: x-sipura, replaces\r\n\r\n

2012-04-27 13:32:01 user.notice 10.0.0.12 [0:5060]->217.10.79.23:5060\n

2012-04-27 13:32:01 user.notice 10.0.0.12 RSE_DEBUG: reference domain:sipgate.co.uk\n

2012-04-27 13:32:01 user.notice 10.0.0.12 \n

2012-04-27 13:32:01 user.notice 10.0.0.12 SIP/2.0 401 Unauthorized\r\nVia: SIP/2.0/UDP 10.0.0.12:5060;branch=z9hG4bK-eeab02a9\r\nFrom: Smith <>2814677@sipgate.co.uk>;tag=1a3cf742fdc8ae8o0\r\nTo: Smith <>2814677@sipgate.co.uk>;tag=c3e497ecaece77a8e244e564b4212178.dc61\r\nCall-ID: 46c00eee-479bc118@10.0.0.12\r\nCSeq: 42231 REGISTER\r\nWWW-Authenticate: Digest realm="sipgate.co.uk", nonce="4f9a941b7c0a35a9be69a3facd3d187813e93bf2"\r\nContent-Length: 0\r\n\r\n

2012-04-27 13:32:01 user.notice 10.0.0.12 [0:5060]<<217.10.79.23:5060\n

2012-04-27 13:32:01 user.notice 10.0.0.12 \n

2012-04-27 13:32:01 user.notice 10.0.0.12 REGISTER sip:sipgate.co.uk SIP/2.0\r\nVia: SIP/2.0/UDP 10.0.0.12:5060;branch=z9hG4bK-eeab02a9\r\nFrom: Smith <>2814677@sipgate.co.uk>;tag=1a3cf742fdc8ae8o0\r\nTo: Smith <>2814677@sipgate.co.uk>\r\nCall-ID: 46c00eee-479bc118@10.0.0.12\r\nCSeq: 42231 REGISTER\r\nMax-Forwards: 70\r\nContact: Smith <2814677>;expires=3600\r\nUser-Agent: Linksys/PAP2T-5.1.6(LS)\r\nContent-Length: 0\r\nAllow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER\r\nSupported: x-sipura, replaces\r\n\r\n

2012-04-27 13:32:00 user.notice 10.0.0.12 [0:5060]->217.10.79.23:5060\n

2012-04-27 13:32:00 user.notice 10.0.0.12 [0]Reg Addr Change(0) 0:0->d90a4f17:5060\n

2012-04-27 13:32:00 user.notice 10.0.0.12 \n

2012-04-27 13:32:00 user.notice 10.0.0.12  Query result ip[0]:217.10.79.23,

2012-04-27 13:32:00 user.notice 10.0.0.12 DNS Querying host: sipgate.co.uk, result ttl=968\n

2012-04-27 13:32:00 user.notice 10.0.0.12 RSE_DEBUG: reference domain:sipgate.co.uk\n

2012-04-27 13:32:00 user.notice 10.0.0.12  Query result ip[4]:217.10.68.2,

2012-04-27 13:32:00 user.notice 10.0.0.12  Query result ip[3]:217.10.68.226,

2012-04-27 13:32:00 user.notice 10.0.0.12  Query result ip[2]:217.10.68.222,

2012-04-27 13:32:00 user.notice 10.0.0.12  Query result ip[1]:217.10.68.178,

2012-04-27 13:32:00 user.notice 10.0.0.12  Query result ip[0]:217.10.68.174,

2012-04-27 13:32:00 user.notice 10.0.0.12 DNS Querying host: ntp.sipgate.net, result ttl=260\n

2012-04-27 13:32:00 user.notice 10.0.0.12 IDBG[1]:7\n

2012-04-27 13:32:00 user.notice 10.0.0.12 IDBG[0]:7\n

2012-04-27 13:32:00 user.notice 10.0.0.12  \n

2012-04-27 13:32:00 user.notice 10.0.0.12 4.4.4.4

2012-04-27 13:32:00 user.notice 10.0.0.12 8.8.8.8

2012-04-27 13:32:00 user.notice 10.0.0.12           dns servers:

2012-04-27 13:32:00 user.notice 10.0.0.12           gateway ip:          10.0.0.1\n

2012-04-27 13:32:00 user.notice 10.0.0.12           subnet mask:          255.255.255.0\n

2012-04-27 13:32:00 user.notice 10.0.0.12 System started: ip@10.0.0.12, reboot reason:H0\n

0 Helpful

Daniele Giordano
Level 8
Level 8
In response to mikjsmith

ā€Ž04-27-2012 06:26 AM

Can you send the log of a call attempt (in and out)?

Regards.

0 Helpful

mikjsmith
Level 1
Level 1
In response to Daniele Giordano

ā€Ž04-27-2012 06:38 AM

2012-04-27 14:36:12 user.notice 10.0.0.12 \n

2012-04-27 14:36:12 user.notice 10.0.0.12 OP:STUNTS =  16 ( 16   68)\n

2012-04-27 14:36:12 user.notice 10.0.0.12 OP:SUBDLG =   2 (  2 6436)  

2012-04-27 14:36:12 user.notice 10.0.0.12 OP:SIPLIN =   0 (  2  140)\n

2012-04-27 14:36:12 user.notice 10.0.0.12 OP:SIPREG =   3 (  4  452)  

2012-04-27 14:36:12 user.notice 10.0.0.12 OP:SIPSES =  12 ( 12 8368)\n

2012-04-27 14:36:12 user.notice 10.0.0.12 OP:SIPDLG =  10 ( 10  140)  

2012-04-27 14:36:12 user.notice 10.0.0.12 OP:SIPAUS =   6 (  8  588)\n

2012-04-27 14:36:11 user.notice 10.0.0.12 OP:SIPSTS =  32 ( 32 3496)  

2012-04-27 14:36:11 user.notice 10.0.0.12 OP:SIPCTS =  32 ( 32  572)\n

2012-04-27 14:36:11 user.notice 10.0.0.12 OP:SIPCOR =   0 (  1   28)  

2012-04-27 14:36:11 user.notice 10.0.0.12 OP:TIMEOU = 111 (120   40)\n

2012-04-27 14:36:11 user.notice 10.0.0.12 OP:RTPTXB =  64 ( 64  108)  

2012-04-27 14:36:11 user.notice 10.0.0.12 OP:RTPREB =  40 ( 40   48)\n

2012-04-27 14:36:11 user.notice 10.0.0.12 OP:RTPRXB =  96 ( 96  192)  

2012-04-27 14:36:11 user.notice 10.0.0.12 --- OBJ POOL STAT ---\n

2012-04-27 14:36:11 user.notice 10.0.0.12 Sess Terminated\n

2012-04-27 14:36:11 user.notice 10.0.0.12 DLG Terminated\n

2012-04-27 14:36:11 user.notice 10.0.0.12 CC:Clean Up\n

2012-04-27 14:35:40 user.notice 10.0.0.12 \n

2012-04-27 14:35:40 user.notice 10.0.0.12 ACK sip:2814677@10.0.0.12:5060 SIP/2.0\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 172.20.40.2;branch=z9hG4bK3714.7112cf83.0\r\nFrom: "07906382205" <>07906382205@sipgate.co.uk>;tag=as3fbc5c02\r\nCall-ID: 515943e172f37c3a66ef8c7c0e2886ce@sipgate.co.uk\r\nTo: <>00442070992817@sipgate.co.uk>;tag=a815cb82f11adc82i0\r\nCSeq: 102 ACK\r\nMax-Forwards: 69\r\nContent-Length: 0\r\nX-hint: rr-enforced\r\n\r\n

2012-04-27 14:35:40 user.notice 10.0.0.12 [0:5060]<<217.10.79.23:5060\n

2012-04-27 14:35:39 user.notice 10.0.0.12 CC:Ended\n

2012-04-27 14:35:39 user.notice 10.0.0.12 [0:0]AUD Rel Call\n

2012-04-27 14:35:39 user.notice 10.0.0.12 \n

2012-04-27 14:35:39 user.notice 10.0.0.12 SIP/2.0 200 OK\r\nTo: <>00442070992817@sipgate.co.uk>;tag=a815cb82f11adc82i0\r\nFrom: "07906382205" <>07906382205@sipgate.co.uk>;tag=as3fbc5c02\r\nCall-ID: 515943e172f37c3a66ef8c7c0e2886ce@sipgate.co.uk\r\nCSeq: 102 CANCEL\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 172.20.40.2;branch=z9hG4bK3714.7112cf83.0\r\nRecord-Route: <217.10.79.23>\r\nServer: Linksys/PAP2T-5.1.6(LS)\r\nContent-Length: 0\r\n\r\n

2012-04-27 14:35:39 user.notice 10.0.0.12 [0:5060]->217.10.79.23:5060\n

2012-04-27 14:35:39 user.notice 10.0.0.12 \n

2012-04-27 14:35:39 user.notice 10.0.0.12 SIP/2.0 487 Request Terminated\r\nTo: <>00442070992817@sipgate.co.uk>;tag=a815cb82f11adc82i0\r\nFrom: "07906382205" <>07906382205@sipgate.co.uk>;tag=as3fbc5c02\r\nCall-ID: 515943e172f37c3a66ef8c7c0e2886ce@sipgate.co.uk\r\nCSeq: 102 INVITE\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 172.20.40.2;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;received=217.10.68.222;branch=z9hG4bK38972c11\r\nVia: SIP/2.0/UDP 217.116.117.8:5060;received=217.116.117.8;branch=z9hG4bK38972c11;rport=5060\r\nRecord-Route: <217.10.79.23>\r\nRecord-Route: <172.20.40.2>\r\nRecord-Route: <217.10.79.23>\r\nServer: Linksys/PAP2T-5.1.6(LS)\r\nContent-Length: 0\r\n\r\n

2012-04-27 14:35:39 user.notice 10.0.0.12 [0:5060]->217.10.79.23:5060\n

2012-04-27 14:35:39 user.notice 10.0.0.12 \n

2012-04-27 14:35:39 user.notice 10.0.0.12 CANCEL sip:2814677@10.0.0.12:5060 SIP/2.0\r\nRecord-Route: <217.10.79.23>\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 172.20.40.2;branch=z9hG4bK3714.7112cf83.0\r\nFrom: "07906382205" <07906382205>;tag=as3fbc5c02\r\nCall-ID: 515943e172f37c3a66ef8c7c0e2886ce@sipgate.co.uk\r\nTo: <>00442070992817@sipgate.co.uk>\r\nCSeq: 102 CANCEL\r\nMax-Forwards: 69\r\nContent-Length: 0\r\n\r\n

2012-04-27 14:35:39 user.notice 10.0.0.12 [0:5060]<<217.10.79.23:5060\n

2012-04-27 14:35:35 user.notice 10.0.0.12 IDBG:rs:10\n

2012-04-27 14:35:35 user.notice 10.0.0.12 IDBG:sc-0\n

2012-04-27 14:35:34 user.notice 10.0.0.12 IDBG:rs:10\n

2012-04-27 14:35:34 user.notice 10.0.0.12 IDBG:sc-0\n

2012-04-27 14:35:34 user.notice 10.0.0.12 IDBG:rs:10\n

2012-04-27 14:35:34 user.notice 10.0.0.12 IDBG:sc-0\n

2012-04-27 14:35:29 user.notice 10.0.0.12 IDBG:rs:10\n

2012-04-27 14:35:29 user.notice 10.0.0.12 IDBG:sc-0\n

2012-04-27 14:35:29 user.notice 10.0.0.12 IDBG:rs:10\n

2012-04-27 14:35:29 user.notice 10.0.0.12 IDBG:sc-0\n

2012-04-27 14:35:28 user.notice 10.0.0.12 IDBG:rs:10\n

2012-04-27 14:35:28 user.notice 10.0.0.12 IDBG:sc-0\n

2012-04-27 14:35:28 user.notice 10.0.0.12 IDBG:rs:10\n

2012-04-27 14:35:28 user.notice 10.0.0.12 IDBG:sc-0\n

2012-04-27 14:35:25 user.notice 10.0.0.12 \n

2012-04-27 14:35:25 user.notice 10.0.0.12 SIP/2.0 180 Ringing\r\nTo: <>00442070992817@sipgate.co.uk>;tag=a815cb82f11adc82i0\r\nFrom: "07906382205" <>07906382205@sipgate.co.uk>;tag=as3fbc5c02\r\nCall-ID: 515943e172f37c3a66ef8c7c0e2886ce@sipgate.co.uk\r\nCSeq: 102 INVITE\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 172.20.40.2;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;received=217.10.68.222;branch=z9hG4bK38972c11\r\nVia: SIP/2.0/UDP 217.116.117.8:5060;received=217.116.117.8;branch=z9hG4bK38972c11;rport=5060\r\nRecord-Route: <217.10.79.23>\r\nRecord-Route: <172.20.40.2>\r\nRecord-Route: <217.10.79.23>\r\nServer: Linksys/PAP2T-5.1.6(LS)\r\nContent-Length: 0\r\n\r\n

2012-04-27 14:35:25 user.notice 10.0.0.12 [0:5060]->217.10.79.23:5060\n

2012-04-27 14:35:25 user.notice 10.0.0.12 [0:0]RTP Rx Up\n

2012-04-27 14:35:25 user.notice 10.0.0.12 [0:0]AUD ALLOC CALL (port=16404)\n

2012-04-27 14:35:25 user.notice 10.0.0.12 \n

2012-04-27 14:35:25 user.notice 10.0.0.12 SIP/2.0 100 Trying\r\nTo: <>00442070992817@sipgate.co.uk>\r\nFrom: "07906382205" <>07906382205@sipgate.co.uk>;tag=as3fbc5c02\r\nCall-ID: 515943e172f37c3a66ef8c7c0e2886ce@sipgate.co.uk\r\nCSeq: 102 INVITE\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 172.20.40.2;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;received=217.10.68.222;branch=z9hG4bK38972c11\r\nVia: SIP/2.0/UDP 217.116.117.8:5060;received=217.116.117.8;branch=z9hG4bK38972c11;rport=5060\r\nRecord-Route: <217.10.79.23>\r\nRecord-Route: <172.20.40.2>\r\nRecord-Route: <217.10.79.23>\r\nServer: Linksys/PAP2T-5.1.6(LS)\r\nContent-Length: 0\r\n\r\n

2012-04-27 14:35:25 user.notice 10.0.0.12 [0:5060]->217.10.79.23:5060\n

2012-04-27 14:35:25 user.notice 10.0.0.12 \n

2012-04-27 14:35:25 user.notice 10.0.0.12 INVITE sip:2814677@10.0.0.12:5060 SIP/2.0\r\nRecord-Route: <217.10.79.23>\r\nRecord-Route: <172.20.40.2>\r\nRecord-Route: <217.10.79.23>\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 172.20.40.2;branch=z9hG4bK3714.7112cf83.0\r\nVia: SIP/2.0/UDP 217.10.79.23:5060;received=217.10.68.222;branch=z9hG4bK38972c11\r\nVia: SIP/2.0/UDP 217.116.117.8:5060;received=217.116.117.8;branch=z9hG4bK38972c11;rport=5060\r\nMax-Forwards: 67\r\nFrom: "07906382205" <>07906382205@sipgate.co.uk>;tag=as3fbc5c02\r\nTo: <>00442070992817@sipgate.co.uk>\r\nContact: <07906382205>\r\nCall-ID: 515943e172f37c3a66ef8c7c0e2886ce@sipgate.co.uk\r\nCSeq: 102 INVITE\r\nAllow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO\r\nSupported: replaces, timer\r\nContent-Type: application/sdp\r\nContent-Length: 428\r\n\r\nv=0\r\no=root 901395431 901395431 IN IP4 217.116.117.8\r\ns=sipgate VoIP GW\r\nc=IN IP4 217.116.117.8\r\nt=0 0\r\nm=audio 19062 RTP/AVP 8 0 3 97 18 112 101\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:3 GSM/8000\r\na=rtpmap:97 iLBC/8000\r\na=fmtp:97 mode=30\r\na=rtpmap:18 G729/8000\r\na=fmtp:18 annexb=no\r\na=rtpmap:112 G726-32/8000\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101 0-16\r\na=silenceSupp:off - - - -\r\na=ptime:20\r\na=sendrecv\r\n

2012-04-27 14:35:25 user.notice 10.0.0.12 [0:5060]<<217.10.79.23:5060\n

2012-04-27 14:34:57 user.notice 10.0.0.12 [1]On Hook\n

2012-04-27 14:34:29 user.notice 10.0.0.12 2. Report digit 4 (1)(40 ms)\n

2012-04-27 14:34:29 user.notice 10.0.0.12 2. Report digit 1 (1)(40 ms)\n

2012-04-27 14:34:29 user.notice 10.0.0.12 2. Report digit 2 (1)(40 ms)\n

2012-04-27 14:34:28 user.notice 10.0.0.12 2. Report digit 2 (1)(40 ms)\n

2012-04-27 14:34:28 user.notice 10.0.0.12 2. Report digit 4 (1)(40 ms)\n

2012-04-27 14:34:28 user.notice 10.0.0.12 2. Report digit 3 (1)(40 ms)\n

2012-04-27 14:34:27 user.notice 10.0.0.12 2. Report digit 6 (1)(40 ms)\n

2012-04-27 14:34:27 user.notice 10.0.0.12 2. Report digit 0 (1)(40 ms)\n

2012-04-27 14:34:26 user.notice 10.0.0.12 2. Report digit 9 (1)(40 ms)\n

2012-04-27 14:34:26 user.notice 10.0.0.12 2. Report digit 7 (1)(40 ms)\n

2012-04-27 14:34:26 user.notice 10.0.0.12 2. Report digit 0 (1)(40 ms)\n

2012-04-27 14:34:21 user.notice 10.0.0.12 [1]Off Hook\n

2012-04-27 14:34:18 user.notice 10.0.0.12 [1]On Hook\n

2012-04-27 14:34:17 user.notice 10.0.0.12 [1]Off Hook\n

0 Helpful

Daniele Giordano
Level 8
Level 8
In response to mikjsmith

ā€Ž04-27-2012 06:51 AM

Your PAP has detected the digit number correctly and sent the SIP INVITE to your ISP.

To ISP has sent you a 100 Trying response and so a 180 ringing.

2012-04-27 14:35:25 user.notice 10.0.0.12 SIP/2.0 100 Trying\r\nTo:

2012-04-27 14:35:25 user.notice 10.0.0.12 SIP/2.0 180 Ringing\r\nTo:

Do you have heard a ring back tone?

0 Helpful

mikjsmith
Level 1
Level 1
In response to Daniele Giordano

ā€Ž04-27-2012 07:06 AM

Thank you for replyig so quickly!! So, two points:

1. There is no dial tone and the PAP clearly receives the digits from the phone but doesnt dial out

2. The PAP clearly receives a request from the ISP ("Tryging To" and "Ringing To") when I dial in but the phone does *not* ring

thanks

0 Helpful
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