08-02-2012 10:36 PM - edited 03-21-2019 06:06 AM
Hi,
I have a problem with a SPA525G2. It doesn't register on the UC540 if its IP is from another range than the UC540. on the phone
ex: spa525 (10.10)----Router-----Unity (20.1).
if the phone is plugged directly into the unity, it works without problems.
UC540W-BRI-K9
SPA525 Firmware: 7.5.2a
IOS:15.1(4)M4b
CME: 8.6
Thanks.
Cristian
08-03-2012 09:53 AM
Maybe you need to configure option 150 in DHCp at the remote relocation.
Note: UC500 is not Unity.
08-04-2012 10:56 PM
Hi Paolo,
150 is configured, the phone gets the SEP file but then remains in connecting...and nothing happens.
if I turn on the VPN, it works without problems.
Thanks.
08-05-2012 12:06 AM
Hi Cristian,
Is the SPA525 local to the UC or is it a remote phone?
Thank you,
Jason Nickle
08-05-2012 11:14 PM
Hi Jason,
yes, it's a simple lab setup.
spa525 --- router --- uc540
Thanks
Cristian
08-16-2012 12:58 AM
it worked over vpn so we can close the thread.
Thanks.
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