I have a client that would like this product, but i'm not familiar with this line of product and its capabilities. I've deployed UC500s and know i can do it in that product, but not sure how customizable the UC320 is. we would like to find out if the below scenarios are possible.
The customer has two companies that it manages under it. for the sake of this explaination, let's call them Company ABC and Company XYZ.
the first part: the phone calls will come into reception. we would like it if line 1 (ABC) and line 2 (XYZ) were going to two different extensions that are setup on her buttons 2 and 3 (so that the calls are identifiable). is this possible with this system?
second part: if a user from ABC calls out, can we have them use '9' as their outside dialing prefix (whether to 1 or a group of more lines) and then have a user from XYZ call out using '8' as their prefix to call out a different group of lines. each company has their own set of lines to go out as with their proper caller id names. is this possible?
thank you in advance!
