Cant configure location in Webex Hub

[Amer rajai Sha'er]

Hello All,

On admin.webex.com i logged in as full admin, i want to configure my local gateway for PSTN calling, but i cant find location button under calling under services, does it require special license or i am missing something?

Amer

[David Buthlay]

We have the same issue. I was advised that we have a " Cisco Spark" subscription versus the new "Cisco Calling" subscription. We are working with our vendor (Ingram Micro) to see how we can upgrade, if it is even possible without disrupting our current services.

[Mike_Brezicky]

I assume this is for Webex Calling service. Have you complete all the setup steps. You might want to confirm with your partner all is provisioned.
I would review the setup workflow to ensure all tasks and prerequisites have been completed up to that point - https://help.webex.com/en-us/32gfts/Webex-Calling-Configuration-Workflow#Prepare-Your-Environment-for-Webex-Calling