Webex Administration

Hello,today something strange happened, I registered a phone on a Customer's Webex Calling organization, at one point the phone dsappeared and then I tried to adding it another time. Now, when I click on "Add device", I can selct "existing user", sel...

I think there's a bug with the Customer Journey Analyzer. I've got a customer session record visualization that has an Average of Queue Duration column. I have set the format of this column to be H:MM:SS, which is working in the data, but in the tabl...

We are experiencing an issue when users launch Webex Meetings (v40) inside Citrix and they have a Mac or some other endpoint that doesn't have an agent installed and the CPU utilization is off the charts on the server causing heartache for me and the...

I have installed the Directory connector and I have put in a filter (memberOf=CN=Cisco_Webex,OU=IT,OU=SecurityGroups,DC=example,DC=local) on the Users Object Type. When I do a dry run it just hangs. I have let it go for several hours but it does not ...

Hi AllKindly support to vote and share to enable option in WebEx to block sending sensitive messages like Visa, IBAN etc.  Here is the link: https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-12038The client would like to prevent sensitive and p...

Hi community,I would like to ask if the Cisco HDS Solution is used even for Webex Meetings Encryption key exchange or just for Messages. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/datasecurity/cmgt_b_h...

When I schedule larger WebEx Events meetings for our system we have a password for attendees and also one for the panelists which is normal or at least seems normal with the invites it creates. When an attendee tries to join from any of our Cisco vid...

Hello everyone,RoomOS 11 was recently released and from that point and on the ? which was available, and Facility Numbers were shown by tapping on it in the touch10/room navigators, is gone. Please check the attached snip. Any idea how can I get that...

Hi, I'm organizing a conference for which we're going to use Webex. To be more precise, Webex meetings. We've tested it out to see how it works before the conference itself, and I noticed one of my colleagues can't share his screen, he can't see me o...

Hello,Cisco Webex (Control Hub) service in my organization has been successfully integrated with MSFT Teams. As pilot user, my Microsoft Teams invite looks like below (attached invite), with Webex info. e.g. Webex Video Conference ID. _______________...

Hello,I read that it is possible to join a WebEx on a phone: https://www.uleth.ca/information-technology/tips-tricks/how-join-webex-phoneDoes that works the other way round, too?Is it possible to start an outgoing call mobile and landlines during a v...