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Frequent Contributor

Features in Webex available only by a request to your CSM

Let's crowdsource the secret features in Webex Meetings that you need to request to be enabled by your CSM. Add the ones you know in the comments and I will update the doc.

Session Types

 

Allows you to set default sessions for new users or change global settings like ability to record meetings.

Screenshot 2020-03-24 at 22.35.53.png

SSO and Non SSO Login Authentication Timeout

Screenshot 2020-06-04 at 17.31.30.png 

Customised dial strings in the location field

Screenshot 2020-06-04 at 17.34.07.png

Meeting Center Feedback Survey

Screenshot 2020-06-04 at 17.35.23.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

15 REPLIES 15
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SSO and Non SSO Login Authentication Timeout

 

image.png

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thanks, added
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I think these are now visible in most sites.
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Enthusiast

Customised dial strings in the location fieldScreenshot 2020-03-26 at 18.04.32.png

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Enthusiast

Recording TranscriptionScreenshot 2020-03-26 at 18.07.12.png

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Rising star

Seems like it should be there by default, but I'm pretty sure my first org and now a newly deployed org both didn't have the "Add Site" button under site administration.

 

no add site button.png

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This (add site/delete site/redist licenses) were initially Cisco\partner only functions, which can now be optionally delegated to customer admin on a per-org basis.  If you're not seeing it, hit up the partner that services your Webex subscription.

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Thanks Fred! Do this one is a partner request not CSM.
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Rising star

I did a search for: "How Do I Contact My Customer Success Manager", and got a lot of hits. That will be one way to populate this list. :)

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Meeting Center Feedback Survey

image.png

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Beginner

https://help.webex.com/en-us/WBX000028406/Speaker-Video-isn-t-Contained-in-a-Downloaded-Recording

Another feature your CSM can add.... add video to downloaded recordings.

 

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Contributor

I had to submit a CSM request in order to have CMR enabled for all users by default.

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that is weird. That's always been the default for all sites I manage. Maybe this is some crazy old site that initially didn't have the feature?

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