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We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

philbell by Cisco Employee
  • 789 Views
  • 1 replies
  • 3 Helpful votes

When I call the Get Licenses API, the response contains all license types apart from "Webex Assistant for Meetings," which has been assigned to 7 of the users in my tenant. When I call the Get Person API, for a user with this license applied, the lic...

I am trying to create a service app for CDETS and have submitted it for Admin Authorization, but have gotten no response.  WebEx developer support team was not able to find out who to contact about it.  Does anyone know how I can get the authorizatio...

jjgreen by Cisco Employee
  • 505 Views
  • 5 replies
  • 0 Helpful votes

I can't seem to find a way to retrieve a call queue agent's call queue status (https://help.webex.com/en-us/article/kjzhzfb/Webex-App-|-Change-your-call-queue-status) Does anyone know if there's a way to get this? Seems like something that should be ...

Gyokios by Level 1
  • 680 Views
  • 7 replies
  • 0 Helpful votes

 Don't Miss the Inaugural Webex Connect Webinar!   Save the Date: Wednesday, February 28th  Time: 10:00 AM Pacific Time Webex Connect: An Introduction to How CPaaS APIs and Flows Come Together for CX Automation  This session will offer a comprehensi...

kaabadi by Cisco Employee
  • 484 Views
  • 2 replies
  • 0 Helpful votes

How could I add the notifier to the user with their username in the notification message? eg : I want to add user in my message such that user will get the notification - "@abc - Please check this IP". How could I notify user abc? 

o1 by Cisco Employee
  • 547 Views
  • 3 replies
  • 0 Helpful votes