Webex for Developers

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We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

philbell by Cisco Employee
  • 1225 Views
  • 1 replies
  • 3 Helpful votes

Sign up for the Webex Developer Beta! Two new features just released, designed to enhance your Webex meeting experience via Webex Widgets, now with improved Password and Captcha flows! • First, explore the "Space Widget" - a CDN-based application tha...

kaabadi by Cisco Employee
  • 318 Views
  • 1 replies
  • 0 Helpful votes

Explore how to integrate the Webex Contact Center Desktop JavaScript SDK into your custom widgets. Learn to manage agent states, handle interactions, and enhance your contact center solutions with real-time data and event handling. Read the Blog ...

kaabadi by Cisco Employee
  • 402 Views
  • 1 replies
  • 0 Helpful votes

I am trying to integrate my company's own campaign manager with Contact Center. I have been following this documentation: https://developer.webex-cx.com/documentation/guides/campaign-manager-outbound-dialers I am stuck trying to get the dialer to req...

Hello there,I used to get transcriptDownloadLink from the temporaryDirectDownloadLinks, by asking API for recording details.Right now it seems to be missing for my recordings. Json response does not even have this field. Recording ID 51859bc0a619103b...

Hello,Our company will do a rebranding in the near future and change our product name.I'm looking for a way to change our bot username to reflect the new name.How can I do this?The option is not available from the developer portal.I don't think creat...

dupontb by Level 1
  • 479 Views
  • 3 replies
  • 0 Helpful votes