We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hello, I'm brand new here -so I apologize if posts like this are in bad taste..But our firm is highly motivated to find a company or individual that can build us a simplified Webex Meetings experience. From what Cisco has shown us, they make many of...
Hi All, Is there an API available that allows us to retrieve the agent idle time along with their idle status codes? Specifically, we are looking for details such as: How long an agent was idle The specific idle status code during that time Durati...
Hi Team,I am working on one requirement where I have the meetingId and I need the meeting JoinUrl, Is there any API available which will give the JoinUrl as response on the basis of meetingId.I have tried this API "https://webexapis.com/v1/meetings/{...
Greetings, Im trying to use xCommand SoftwareUpgrade operation for NH-C90 and for some reason this is what it results with: { "message" : "Timed out waiting for command result", "errors" : [ { "description" : "Timed out waiting for command ...
We currently send via a schedule in Analyzer a weekly data dump of calls data that a SUP has to copy-paste into a SharePoint file which is then imported to a number of reports. We’re looking for a more automated way to handle this process. I wanted t...
I'm exploring the idea of an extension oriented to Computer-Aided-Dispatch. It would be free, and Open Source.I'm a total newbie Webex-wise, so expect lots of terminology stumbles, at least initially, including some dumb questions. (FYI, I'm the or...
I've been trying to approach a solution to keep buttons exactly the way they are on previous UC configuration.Too bad there isn't a bulk method to do this (that I'm aware of), so here I am.I have a lot of the identity stuff figured out with Webex Cal...
Hi, We are a company that builds Analytics software and are looking to integrate with Webex. We started our journey with a sandbox environment and configured up to the point we can make “Call on Webex” call types between the users.Our main issue at t...
Is there an API available in Webex which helps us to get the report on call history for only Webex to Webex calls.
Hello,I'm trying to implement an on-demand phone call recording app.This is a regular phone call session, not a meetings session.When an extension gets an inbound call or makes an outbound call, I am able to trigger the recording manually and I hear ...
Hello,I'm investigating the possibility to automate the process of creating an organization and provisioning/subscription management of Webex related services in reseller scenarios.I'm aware of Webex Rest API for various service management tasks, but...
Hi All, Our team engineers are planning to create a new bot in Webex. The ultimate goal is to use this bot for asking query within the specified uploaded documents by our team. What are the minimal requirements to achieve this task. Do we have any pr...
Does anyone know how to get all the direct messages via API? It appears to only send back the latet 100 or so messages. I have reviewed the API documentation along with the pagination feature, but the response from these API doesn't return a "link"...
I have followed the sample below, and it is all working with the exception of getting the "attributes" set on the API call. https://github.com/WebexSamples/webex-contact-center-api-samples/tree/main/callback-samples/callback-sample Example, my POST b...
Using the Webex Provisioning API for "Features: Hunt Group" I was doing a PUT operation to the Hunt Group to post an Agent ID and it wipes the list of current agents. Looking to see if there is a way to append this list or provide an array value to ...