Webex for Developers

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We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

philbell by Cisco Employee
  • 2448 Views
  • 1 replies
  • 3 Helpful votes

I need to create a Finesse IP-Phone Agent (FIPPA) replacement for WxCC and MPP phones. Is the best way to just use an XML app with webhooks, or should I use embed the MPP Device SDK websocket setup instead? Beyond that, my real question is: If phones...

I am started to build solution for connecting and recording meetings calls. To simulate bot behavior, browser automation used. I found Webex Browser SDK, but it seems deprecated. Examples in Github repos wasn`t updated for years! I want to build solu...

BohdanM by Community Member
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  • 4 replies
  • 0 Helpful votes

Resolved! Recording Bot

Is it possible to start recording via the API? Specifically, I need to build a Webex bot that is able to record sessions and send the recordings to an endpoint. Is this possible to do?Thanks

eliasd by Community Member
  • 4142 Views
  • 7 replies
  • 0 Helpful votes

Hi All, I am using the API 'https://webexapis.com/v1/telephony/config/locations/<locationId>/voicePortal from https://developer.webex.com/calling/docs/api/v1/location-call-settings-voicemail/update-voiceportalI am getting the error "[Error 5620] Grou...

I have a question on the Create Task API for webex contact center. For the request body for the outboundType we have CALLBACK, OUTDIAL, and EXECUTE_FLOW as options. Under the entryPointId section it says CALLBACK would be an outdialEP and OUTDIAL wou...

bschear79 by Frequent Visitor
  • 2361 Views
  • 3 replies
  • 0 Helpful votes