Webex for Developers

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We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

philbell by Cisco Employee
  • 1263 Views
  • 1 replies
  • 3 Helpful votes

I have tried posting the following to https://api.webex.com/WBXService/XMLService Tried this: <?xml version="1.0" encoding="UTF-8"?><serv:message xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><header><securityContext><siteName>{{site_name}}</...

Query by Sean Pham@csatf.org in #webex4spaces: Our organization is new to Cisco Contact Center and looking to integrate with CRM software such as Salesforce. Is there someone or somewhere you can direct to in order to obtain more information?

Rudrakshi by Cisco Employee
  • 569 Views
  • 3 replies
  • 0 Helpful votes

Hello All,Please can I have some information if it would be possible to create custom hotkeys to change our status codes. We often have to change our codes and it would be really appreciated if we could create hotkeys to provide quick access to chang...

Ruzbe by Level 1
  • 415 Views
  • 1 replies
  • 0 Helpful votes

From what I can see, reports are generated for the previous calendar day.  No reports for current day exist.  Please confirm. Questions: 1. What time zone determines what a day is?2. How soon after midnight are reports available?3.  Any estimation on...

mjw913 by Level 1
  • 438 Views
  • 1 replies
  • 0 Helpful votes