Webex for Developers

Hi, We have developed Webex Calling Connector for Salesforce & ServiceNow CRM. One feature which we have implemented to fetch all  calls for Webex user at the time of login through our connector but List Calls API (List Calls | Webex for Developers) ...

Hi Team, Gold Tenant Org ID - 153d96e6-b7a8-4c53-88cb-bacce14cc54b I am currently creating the integration application using the developer site and I am encountering an issue. It appears that the contact center is not enabled, and I am receiving an e...

Hey,I try to answer an existing call on webex calling over the API out of WebEx Contact Center with Agent credentials.(https://developer.webex.com/docs/api/v1/call-controls/answer) The documentation says, the "endpointId" parameter is optional. The i...

I would like to confirm the feasibility of using the Screen Pop feature in Webex (Webex Callingr) for our integration use case.・BackgroundWe are considering a design where, when an agent clicks an incoming call notification in Webex, a specific URL (...

I want to remove or revoke OAuth authorization from my personal account. I found the steps:STEP 1: Sign in to your Webex account at https://web.webex.comSTEP 2: Click your profile picture in the top-right corner and select SettingsSTEP 3: Select Inte...

Hi Community, I try to set up a google calendar API integration in a DEMO Tenant (Webex CC Trial) via a custom node in Webex connect but have problems with the OAUTH2.0 authentication. No user affected! I will build up the integration for an admin tr...

How is it possible to collate call record events (from the List Events endpoint) from a complete call together, including redirects and multi-party calls?The correlation ID appears to stay the same throughout redirects (e.g. transfers, user-busy and ...

Hi, I want to request an extension on our Webex CC Developer Sandbox. The 180 days term is about to finish and we have a lot of customer demos in line. So I want an extension for now, and also want to know how to get a permanent sandbox solution with...

I have a follow-up question regarding my setup and a specific issue with concurrent calls.My Current Setup:Representative Account: Instead of monitoring all agents, I have registered a webhook (resource: telephony_calls, event: created, filter: state...

Hello,I am struggling to join a meeting using the Webex SDK after it has been bundled using webpack. I followed a similar example to https://github.com/CiscoDevNet/webex-meeting-types-samples with the package.json and webpack config file but I encoun...

Hello,How does one join a meeting using a guest token in the Webex SDK QuickStart guide? (https://github.com/WebexSamples/webex-meetings-quick-start)I am trying to join using a guest access token created from a Service App in a Sandbox workspace, but...

Hello, Are there any packages or modules already available to embed an already Operational Webex bot into a Sharepoint page? I'm looking for some sort of Widget that might be already out there. I just want to have the a Chat window between a user an ...

Join us on Wednesday, December 3rd at 10am PDT, to explore the next generation of CRM connectors for Webex Contact Center, highlighted by the launch of our new, native integration for Salesforce Service Cloud Voice providing a seamless experience for...

Hi everyone,I am using the telephony_calls resource to monitor incoming calls. My goal is to trigger the webhook only when a call is received via a specific phone number (DNIS).I have confirmed that the DNIS information is present in the payload unde...