We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hi Community, I try to set up a google calendar API integration in a DEMO Tenant (Webex CC Trial) via a custom node in Webex connect but have problems with the OAUTH2.0 authentication. No user affected! I will build up the integration for an admin tr...
How is it possible to collate call record events (from the List Events endpoint) from a complete call together, including redirects and multi-party calls?The correlation ID appears to stay the same throughout redirects (e.g. transfers, user-busy and ...
Hi, I want to request an extension on our Webex CC Developer Sandbox. The 180 days term is about to finish and we have a lot of customer demos in line. So I want an extension for now, and also want to know how to get a permanent sandbox solution with...
I have a follow-up question regarding my setup and a specific issue with concurrent calls.My Current Setup:Representative Account: Instead of monitoring all agents, I have registered a webhook (resource: telephony_calls, event: created, filter: state...
Hello,I am struggling to join a meeting using the Webex SDK after it has been bundled using webpack. I followed a similar example to https://github.com/CiscoDevNet/webex-meeting-types-samples with the package.json and webpack config file but I encoun...
Hello,How does one join a meeting using a guest token in the Webex SDK QuickStart guide? (https://github.com/WebexSamples/webex-meetings-quick-start)I am trying to join using a guest access token created from a Service App in a Sandbox workspace, but...
Hello, Are there any packages or modules already available to embed an already Operational Webex bot into a Sharepoint page? I'm looking for some sort of Widget that might be already out there. I just want to have the a Chat window between a user an ...
Join us on Wednesday, December 3rd at 10am PDT, to explore the next generation of CRM connectors for Webex Contact Center, highlighted by the launch of our new, native integration for Salesforce Service Cloud Voice providing a seamless experience for...
Hi everyone,I am using the telephony_calls resource to monitor incoming calls. My goal is to trigger the webhook only when a call is received via a specific phone number (DNIS).I have confirmed that the DNIS information is present in the payload unde...
Hello,The Control Hub API has an endpoint to get and set organisation settings (https://developer.webex.com/admin/docs/api/v1/settings).The example given is "allow-admin-invite-emails". but is there a full list of those settings anywhere?Thanks,Thom
Hi everyone,I am currently trying to set up a webhook to monitor call events using the telephony_calls resource. Since these are telephony events, I assumed I could configure this at the Organization level to capture events for the organization, so I...
Subject: Assistance Needed: Unable to Submit Attachment Action – “inputs must be a simple key value object”I am encountering an issue when attempting to programmatically trigger an Attachment Action (simulating a user click on an Adaptive Card button...
Hi, We are developing middleware server which will act bridge between CRM Client Application (e.g. Salesforce) and WebEx Calling platform. Our middleware server will receive "Click-2-Call/Dial" request from Salesforce CRM Users and initiate call on B...
I Am trying to use Agent login api (https://developer.webex.com/webex-contact-center/docs/api/v1/agents/login) for WebeEx CC, However getting 403 forbidden error. I have authorized a service app from control hub with below scopes and payload to login...
Hi, Would like to feedback that the sample links for "Wallbaord Query Samples" are broken. https://github.com/WebexSamples/webex-contact-center-api-samples/tree/main/reporting-samples/wallboard-query-samples The links show "404 error". Will be good...
