Webex for Developers

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We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...

philbell by Cisco Employee
  • 1508 Views
  • 1 replies
  • 3 Helpful votes

Hello,I'm working on implementing a simple feature using Webex webhooks, which involves obtaining the phone number for incoming calls whenever a user receives one (after obtaining the phone number, I intend to display relevant information to the user...

ceaura by Level 1
  • 1989 Views
  • 9 replies
  • 0 Helpful votes

Resolved! App Monetization

Hi All,we want to build an app for webex. it seems webex does not natively support or provide any means to monetize an app, meaning we need to handle monetization ourselves including payment gateway etc. is that correct?https://developer.webex.com/do...

morpheus by Level 1
  • 277 Views
  • 1 replies
  • 0 Helpful votes

Can you help to check why this webhook event is not trigger?{"id": "Y2lzY29zcGFyazovL3VybjpURUFNOnVzLXdlc3QtMl9yL1dFQkhPT0svZDQ2OWVkOGUtNzJmMC00NTA2LWIyYzQtZGVkYWFjZTczZDhi","name": "int_telephony_calls_deleted","targetUrl": "https://www.jobssos.com/...

wei-hong by Level 1
  • 300 Views
  • 1 replies
  • 0 Helpful votes

Hello,I am trying to create basic email inbound flow and when i implemented it to the customer. when we sent inbound emails it reach agents' email on outlook desktop application instead of on the agent desktop. Do you have any clue how to fix this ? ...

Amr_AdEl by Level 1
  • 539 Views
  • 2 replies
  • 0 Helpful votes

Hello! We have a Gold Tenant, and I would like to create an "outgoing" or "callback" task with the sample API call: https://developer.webex-cx.com/documentation/tasks/v1/create-task When I fill the body and click run I always got back HTTP 500 error ...

Hi,In the Customer Activity Record Repo, the stock variables Previous Queue Name and Previous Agent Name are not populating like Previous State (Previous State is working). I'm not filtering or using the variable wrong.I'm trying to create a report w...

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