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12-06-2023 08:45 AM
Hello everybody,
I have a cluster of 6 CBW150AX access points, yesterday I was upgrading the firmware from version 10.5.2.0 to 10.6.2.0 and after the reboot one of the AP got stuck in a boot loop (the other five were updated correctly).
The LED on the AP blinks white for one second when the network cable is connected, then blinks green for something like 20 seconds, then white again for less than 1 seconds, then blinks green again, and so on.
I checked on the manual and the blinking green phase seems to be the first boot phase.
Could someone help me to fix this issue? I'm unable to connect via network, obviously, and I searched for some info on how to connect via console, but didn't find anything.
Thanks
Luca
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12-08-2023 05:30 AM
this device has no serial console port -> I suggest to register an RMA at your Cisco partner or Cisco direct
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12-08-2023 05:36 AM
Try reset to facotory and check is that can be workable, if still issue, then TAC for RMA.

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12-08-2023 05:30 AM
this device has no serial console port -> I suggest to register an RMA at your Cisco partner or Cisco direct
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12-08-2023 05:36 AM
Try reset to facotory and check is that can be workable, if still issue, then TAC for RMA.
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06-29-2024 10:34 AM
did RMA solved your issue or the device reset?
Best,
Peter Wan
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03-27-2025 01:11 AM
I have the same problem with multiple points. Factory reset does not help.
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03-27-2025 01:59 AM
Only option was to open a RMA, and they sent me a new AP.
Had this issue one more time after this post, seems some AP are a bit faulty...
