07-06-2018 04:47 AM - edited 03-21-2019 10:51 AM
I have finally managed to install Cisco FindIT to locate the IP address of the WAP121 attached to my network via ethernet, and now when I try and connect to the IP address I just get time out messages and took too long to respond.
Can anyone help????
07-06-2018 12:29 PM
Hi,
My name is Iliya Gatsev from Cisco Technical Support Team.
I suppose that your PC and the WAP121 AP are not in the same network.
Please check what is the IP address of your PC and what address is showing the FindIT tool.
Please rate this post or marked as answered to help other Cisco customers.
Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO
07-06-2018 12:42 PM
07-06-2018 12:47 PM
Hi,
you should change the IP address of your PC to 192.168.1.25 for example.
Please rate this post or marked as answered to help other Cisco customers.
Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO
07-06-2018 12:54 PM
07-09-2018 10:54 AM
Hi,
It will be good to call our support line and open a support case.
https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html
Iliya Gatsev
Cisco STAC Network Engineer
Together we are the human network .:|:.:|:. CISCO
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