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3502i AP does not download the code from the controller

Owais Khan
Level 1
Level 1

Hi,

I am having a Wism on 6500 chassis with software code 7.2.103.0 Now......... I use to have 7.2.111.3 on the Wism before but for some reason I had to downgrade the code to an older version (some compatibility issues with the NCS)......

Now before all the APs were having 7.2.111.3 version running as soon as I downgraded the controller IOS most of them downgraded the code but a few still did not show up...... so I picked one of them and did a factory reset on the AP and was guessing that it might get the new code from the controller this way but unfortunately since than I have tried a lot of things but no luck....... I have switches configured on layer 3..... other APs connected to this switch are working fine,........ when I reset the AP to factory default it doesnot take an IP obviously so I manually define the IP,,, you would find that configuration below too.... but than after a while it trys to locate the controller and could not find it.... where as, as i said other APs on teh same switch works fine......

the only thing i notice is that it does not release the IOS .. it is still having 7.2.111.3.....

using MCNG ddr static values from serial eeprom

ddr init done

Running Normal Memtest...

Passed.

IOS Bootloader - Starting system.

FLASH CHIP:  Numonyx P33

Checking for Over Erased blocks

......................................................................................................................................................................................................................................................

Xmodem file system is available.

DDR values used from system serial eeprom.

WRDTR,CLKTR: 0x8200083f, 0x40000000

RQDC, RFDC : 0x80000032, 0x00000215

PCIE0: link is up.

PCIE0: VC0 is active

PCIE1: link is up.

PCIE1: VC0 is active

64bit PCIE devices

PCIEx: initialization done

flashfs[0]: 37 files, 9 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 31739904

flashfs[0]: Bytes used: 9405952

flashfs[0]: Bytes available: 22333952

flashfs[0]: flashfs fsck took 11 seconds.

Reading cookie from system serial eeprom...Done

Base Ethernet MAC address: d8:67:d9:e1:2c:a7

Ethernet speed is 100 Mb - FULL duplex

Loading "flash:/ap3g1-k9w8-mx.124-25e.JA2/ap3g1-k9w8-mx.124-25e.JA2"...################

File "flash:/ap3g1-k9w8-mx.124-25e.JA2/ap3g1-k9w8-mx.124-25e.JA2" uncompressed and installed, entry point: 0x4000

executing...

enet halted

IOS Secondary Bootloader - Starting system.

FLASH CHIP:  Numonyx P33

Checking for Over Erased blocks

......................................................................................................................................................................................................................................................

Xmodem file system is available.

DDR values used from system serial eeprom.

WRDTR,CLKTR: 0x8200083f, 0x40000000

RQDC, RFDC : 0x80000032, 0x00000215

PCIE0: link is up.

PCIE0: VC0 is active

PCIE1: link is up.

PCIE1: VC0 is active

64bit PCIE devices

PCIEx: initialization done

flashfs[0]: 37 files, 9 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 31739904

flashfs[0]: Bytes used: 9405952

flashfs[0]: Bytes available: 22333952

flashfs[0]: flashfs fsck took 10 seconds.

Reading cookie from system serial eeprom...Done

Base Ethernet MAC address: d8:67:d9:e1:2c:a7

Creating Test Kernel diagnostic commands

Radio 0 : Vendor 0x11AB, Device 0x8324

Radio 1 : Vendor 0x11AB, Device 0x8350

Radio 2 : Vendor 0x20, Device 0x4126

Radio 3 : Vendor 0x850, Device 0x5112

******** AUTOMATIC DDR CALIBRATION UPGRADE LOGIC *********

=== 1. Is original FCS bootloader in BS:?  If not, skip upgrade ===

    ---> original FCS bootloader not detected -- skip upgrade

Boot CMD: 'boot  flash:/ap3g1-k9w8-mx.124-25e.JA2/ap3g1-k9w8-xx.124-25e.JA2'

Loading "flash:/ap3g1-k9w8-mx.124-25e.JA2/ap3g1-k9w8-xx.124-25e.JA2"...##############################################################################################################################################################################################################################################################################################################################################################################################################################################################################################

File "flash:/ap3g1-k9w8-mx.124-25e.JA2/ap3g1-k9w8-xx.124-25e.JA2" uncompressed and installed, entry point: 0x100000

executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(25e)JA2, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Fri 14-Sep-12 19:13 by prod_rel_team

Proceeding with system init

Proceeding to unmask interrupts

Initializing flashfs...

FLASH CHIP:  Numonyx P33

Checking for Over Erased blocks

......................................................................................................................................................................................................................................................

flashfs[2]: 37 files, 9 directories

flashfs[2]: 0 orphaned files, 0 orphaned directories

flashfs[2]: Total bytes: 31481856

flashfs[2]: Bytes used: 9405952

flashfs[2]: Bytes available: 22075904

flashfs[2]: flashfs fsck took 7 seconds.

flashfs[2]: Initialization complete.

flashfs[3]: 0 files, 1 directories

flashfs[3]: 0 orphaned files, 0 orphaned directories

flashfs[3]: Total bytes: 11999232

flashfs[3]: Bytes used: 1024

flashfs[3]: Bytes available: 11998208

flashfs[3]: flashfs fsck took 1 seconds.

flashfs[3]: Initialization complete....done Initializing flashfs.

Ethernet speed is 100 Mb - FULL duplex

Radio0  present 8364B 8000 B8020000 0 B8030000 10

Rate table has 80 entries (32 SGI/4 BF variants)

Radio1  present 8364B 8000 B0020000 0 B0030000 C

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-CAP3502I-E-K9    (PowerPC460exr) processor (revision A0) with 65526K/65536K bytes of memory.

Processor board ID FCZ1626W2JN

PowerPC460exr CPU at 666Mhz, revision number 0x18A8

Last reset from reload

LWAPP image version 7.2.111.3

1 Gigabit Ethernet interface

2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: D8:67:D9:E1:2C:A7

Part Number                          : 73-14857-01

PCA Assembly Number                  : 800-38797-01

PCA Revision Number                  : A0

PCB Serial Number                    : FOC16240XMM

Top Assembly Part Number             : 800-32891-02

Top Assembly Serial Number           : FCZ1626W2JN

Top Revision Number                  : A0

Product/Model Number                 : AIR-CAP3502I-E-K9  

% Please define a domain-name first.

Press RETURN to get started!

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:00:09.509: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed

*Mar  1 00:00:09.522: *** CRASH_LOG = YES

*Mar  1 00:00:09.522: 64bit PCIE devicesSecurity Core found.

Base Ethernet MAC address: D8:67:D9:E1:2C:A7

*Mar  1 00:00:12.674: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up

*Mar  1 00:00:13.919: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0

*Mar  1 00:00:13.985: %LINEPROTO-5-UPDOWN: Line protoco

User Access Verification

Username: l on Interface GigabitEthernet0, changed state to up

*Mar  1 00:00:17.191: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1

*Mar  1 00:00:17.251: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 1024 messages)

*Mar  1 00:00:17.270:  status of voice_diag_test from WLC is false

*Mar  1 00:00:19.374: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(25e)JA2, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Fri 14-Sep-12 19:13 by prod_rel_team

*Mar  1 00:00:19.374: %SNMP-5-COLDSTART: SNMP agent on host APd867.d9e1.2ca7 is undergoing a cold start

*Mar  1 00:11:32.059: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset

*Mar  1 00:11:32.059: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Mar  1 00:11:32.959: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up

*Mar  1 00:11:33.060: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

*Mar  1 00:11:33.060: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Mar  1 00:11:35.026: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up

Username: c

isco

Password:

*Mar  1 00:11:42.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER

*Mar  1 00:11:42.060: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255

*Mar  1 00:11:42.437:  status of voice_diag_test from WLC is false

*Mar  1 00:11:42.579: %SSH-5-ENABLED: SSH 2.0 has been enabledlwapp_crypto_init: MIC Present and Parsed Successfully

APd867.d9e1.2ca7>en

Password:

APd867.d9e1.2ca7#sh ip int bri

Interface                  IP-Address      OK? Method Status                Protocol

BVI1                       10.255.4.19     YES other  up                    up     

Dot11Radio0                unassigned      NO  unset  reset                 down   

Dot11Radio1                unassigned      NO  unset  reset                 down   

GigabitEthernet0           unassigned      NO  unset  up                    up     

APd867.d9e1.2ca7#

*Mar  1 00:11:50.981: Logging LWAPP message to 255.255.255.255.

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:12:04.250: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source

*Mar  1 00:12:05.341: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up

*Mar  1 00:12:06.341: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

*Mar  1 00:12:06.433: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Mar  1 00:12:07.433: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up

*Mar  1 00:12:11.000: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER

APd867.d9e1.2ca7#

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:12:30.004: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:12:49.007: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:13:08.010: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:13:27.014: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

APd867.d9e1.2ca7#sh ver

Cisco IOS Software, C3500 Software (AP3G1-K9W8-M), Version 12.4(25e)JA2, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Fri 14-Sep-12 19:13 by prod_rel_team

ROM: Bootstrap program is C3500 boot loader

BOOTLDR: C3500 Boot Loader (AP3G1-BOOT-M), Version 12.4 [mpleso-ap_jmr3_esc_0514 116]

APd867.d9e1.2ca7 uptime is 2 minutes

System returned to ROM by reload

System image file is "flash:/ap3g1-k9w8-mx.124-25e.JA2/ap3

g1-k9w8-xx.124-25e.JA2"

Last reload reason:

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

--More--

*Mar  1 00:13:46.017: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER                          compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-CAP3502I-E-K9    (PowerPC460exr) processor (revision A0) with 65526K/65536K bytes of memory.

Processor board ID FCZ1626W2JN

PowerPC460exr CPU at 666Mhz, revision number 0x18A8

Last reset from reload

LWAPP image version 7.2.111.3

1 Gigabit Ethernet interface

2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: D8:67:D9:E1:2C:A7

Part Number                          : 73-14857-01

PCA Assembly Number                  : 800-38797-01

--More--

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:14:05.020: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER                          PCA Revision Number                  : A0

--More--                           PCB Serial Number                    : FOC16240XMM

--More--

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)                          Top Assembly Part Number             : 800-32891-02

Top Assembly Serial Number           : FCZ1626W2JN

Top Revision Number                  : A0

Product/Model Number                 : AIR-CAP3502I-E-K9  

Configuration register is 0xF

APd867.d9e1.2ca7#

1 Accepted Solution

Accepted Solutions

Scott Fella
Hall of Fame
Hall of Fame

Connect the ap to the same subnet as the WLC and make sure the AP joins. That should fix it. Then move it back to the vlan you had it in.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

View solution in original post

4 Replies 4

Scott Fella
Hall of Fame
Hall of Fame

Connect the ap to the same subnet as the WLC and make sure the AP joins. That should fix it. Then move it back to the vlan you had it in.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

Leo Laohoo
Hall of Fame
Hall of Fame

You posted the bootup process of the WAP.  This is good.  Because I DO NOT see the WAP getting an IP address.

Now there's an IP address on the BVI.  Can the BVI ping the Management IP address of the WiSM-2?  Because the bootup process is not showing any attempt by the WAP to find the WiSM-2.

yup thats right ... the AP was not showing any attempt to find the Wism-2...... and I was not even able to manually define the controllers IP..... but I have posted the solution in the Scotss reply ... please have a look....

thx

Can the WAP ping the management IP address of the WiSM-2?

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