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ACCESS UNABLE TO JOIN CONTROLLER

Hello All, 

I have a 2504 WLC at the office, and about 2 AIR-LAP1142N-E-K9. We moved to a new office space and since then, the access points have not been able to join the controller.

 

I have attached the debug output.

 

Kindly assist!!!

2 Accepted Solutions

Accepted Solutions

Haydn Andrews
VIP Alumni
VIP Alumni

Cant see it in the log attached, but check out

https://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63942.html

Both that WLC and AP model are affected by this field notice

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View solution in original post

Hello Andrew,

Many thanks for your response. I read through the field notice you attached and it was helpful.

I issued the commands below on the controller:

 

ap cert-expiry-ignore ssc enable

ap cert-expiry-ignore mic enable

In addition to the commands above, I changed the time on the controller to an earlier date and the Access points were able to register.

 

Thanks once more.

View solution in original post

4 Replies 4

Haydn Andrews
VIP Alumni
VIP Alumni

Cant see it in the log attached, but check out

https://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63942.html

Both that WLC and AP model are affected by this field notice

*****Help out other by using the rating system and marking answered questions as "Answered"*****
*** Please rate helpful posts ***

Hello Andrews,

 

Find attached log output

 

 - Most likely the mentioned field notice is applicable check it's conditions and provided workarounds, 

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Hello Andrew,

Many thanks for your response. I read through the field notice you attached and it was helpful.

I issued the commands below on the controller:

 

ap cert-expiry-ignore ssc enable

ap cert-expiry-ignore mic enable

In addition to the commands above, I changed the time on the controller to an earlier date and the Access points were able to register.

 

Thanks once more.

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