11-11-2003 11:35 AM - edited 07-04-2021 09:08 AM
We are experiencing a problem with AP 350's losing connectivity. This has occured with 3 separate 350s.
The original has been operating normally for a few months. Started dropping associations and the HTML interface would no longer allow connections and Ping response to wire port became intermittent.
Have tried two replacement 350s and continue to see the same scenario. Pinging constantly after the AP is powered on indicate that connectivity seems to drop at right near 10 minutes.
These use inline power so we've tried swapping out the ethernet cable and different ports on the switch with no apparent change.
Again the original was working a few months with no problems. We've not been able to identify anything else that has changed in the area.
Any thoughts on anything else to check???
11-13-2003 07:51 PM
Just a thought, check the area for rouge ap, microwave ovens, 2.4ghz phones. It sounds like a enviornemntal problem. Try move it to a diffrent wall in the same area.
Hope this helps.
Tom Ross
Network Engineer
Queens College
11-14-2003 07:18 AM
I came across this in the release notes for 350 VxWorks s/w v12.04 under Open Caveats:
"CSCec60688The access point sometimes drops all client associations and stops communicating
through both the radio and Ethernet ports.
Workaround: Disable DNS on the access point."
Here's a link to the error details in the Bug Tool:
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=cscec60688
Hope that helps,
Paul
11-19-2003 05:43 AM
Below are some suggestions that will work for you.
1 Upgrade the firmware to atleast 12.04 released
last week.
2 After upgrade you might want to reset the device
one to factory defaults if the present firmware is
11.x.
3 Try to keep the ethernet setting on the AP other
than 10 base half.
This will surely resolve the issue.
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