02-24-2021 06:27 PM - edited 07-05-2021 01:17 PM
wlc 5502 version is 8.5.161.6
i have a ssid use by macos device,and disable loadbalance and 802.11r
the ssid use 802.1x authentication with windows 2012r2 nps service(radius)
but apple device untimely disconnect,windows device is no problem
i open a ssid use by password to test that is ok(macos)
i need help.thanks
02-25-2021 05:27 AM
Is it use 802.1x MAB ?
02-26-2021 12:39 AM
use username,password
02-25-2021 08:44 AM
Please post a 'debug client macaddressofclient' output from the WLC when you test with an affected client.
02-26-2021 12:39 AM
the time is freedom i have a try
02-28-2021 08:36 AM
can you give more details about this disconnection ? is it after a time or in the moment when the client is autheticated ?
02-28-2021 06:33 PM
freedom time
03-01-2021 02:22 PM
Sounds like an issue with the Mac device. I run the same code/scenario and do not have any issues with Macs that I am aware of.
Apple devices used to be notorious for having issues on cisco wireless and roaming. I wouldn’t disable 802.11r as Apple devices support it and rely on it for better roaming.
have the user upgrade to a newer version of macOS.
03-02-2021 01:53 AM
you use 802.1x authentication with nps?
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