08-09-2016 12:48 PM - edited 07-05-2021 05:35 AM
I keep getting messages that my access point refused to connect.
I put in on the same switch I'm connected to (a C2960). I can see it gets an IP Address, I can ping it, but I get a refusal on the web address. The fact that the browser says refused to connect makes me think it's a permissions issue.
I have the Cisco IPSU tool and when I input the MAC it finds the correct IP. I verified this on the DHCP server. Shouldn't I be able to hit the web interface of this access point using the IP address that was assigned? Am I missing something?
My laptop doesn't have a serial port so I'm a little limited here. Any help would be appreciated!
Solved! Go to Solution.
08-09-2016 01:02 PM
You need to get into AP CLI to troubleshoot/verify your configuration.
You can use USB-Serial cable to get console access, if you only got USB ports in your laptop
HTH
Rasika
08-09-2016 01:02 PM
You need to get into AP CLI to troubleshoot/verify your configuration.
You can use USB-Serial cable to get console access, if you only got USB ports in your laptop
HTH
Rasika
08-09-2016 01:12 PM
I am brand new to Cisco. How do I get access to AP CLI? I tried to PUTTY into it using my desktop's serial port, but a blank black box opens and nothing happens. Wouldn't all setting be cleared since I wiped it?
08-10-2016 09:52 PM
If you laptop/pc does not have a serial port, but got USB port, use some of the USB-Serial converter cable. You require to access AP console in order to do any basic configuration
https://supportforums.cisco.com/discussion/10857316/console-cable-usb-adapter
HTH
Rasika
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