CAPWAP do not convert to EWC

[kdemir]

Hello,

We have Catalyst 9100AX series APs. We want to convert one of them to EWC. We tried to factoy reset both however after the reset they are still act like CAPWAP and stuck at  CAPWAP States.

P.S. We have WLCs in our network but we isolated the VLAN that APs connected from the internal network.

[*05/10/2024 09:56:36.3270] CAPWAP State: Discovery
[*05/10/2024 09:56:36.3330] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:56:36.3390] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:57:05.7000]
[*05/10/2024 09:57:05.7000] CAPWAP State: Discovery
[*05/10/2024 09:57:05.7000] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:57:05.7080] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:57:35.1600]
[*05/10/2024 09:57:35.1600] CAPWAP State: Discovery
[*05/10/2024 09:57:35.1610] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:57:35.1750] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:58:04.6180]
[*05/10/2024 09:58:04.6180] CAPWAP State: Discovery
[*05/10/2024 09:58:04.6180] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:58:04.6330] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:58:34.0830]
[*05/10/2024 09:58:34.0830] CAPWAP State: Discovery
[*05/10/2024 09:58:34.0830] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:58:34.0920] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:59:13.9020] Set PnP NTP Server 
[*05/10/2024 09:59:43.9810] PNP:Server not reachable, Start CAPWAP Discovery
[*05/10/2024 09:59:43.9810]
[*05/10/2024 09:59:43.9810] Going to restart CAPWAP (reason : Post startCapwapDiscovery.
[*05/10/2024 09:59:43.9810]
[*05/10/2024 09:59:43.9810] Restarting CAPWAP State Machine.
[*05/10/2024 09:59:43.9810] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP s.
[*05/10/2024 09:59:44.0040]
[*05/10/2024 09:59:44.0040] CAPWAP State: DTLS Teardown
[*05/10/2024 09:59:44.1050] status 'upgrade.sh: Script called with args:[ABORT]'
[*05/10/2024 09:59:44.1600] do ABORT, part1 is active part
[*05/10/2024 09:59:44.1810] status 'upgrade.sh: Cleanup tmp files ...'
[*05/10/2024 09:59:44.2060] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP s.
[*05/10/2024 09:59:44.2060] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP s.
[*05/10/2024 09:59:58.7430]
[*05/10/2024 09:59:58.7430] CAPWAP State: Discovery
[*05/10/2024 09:59:58.7430] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:59:58.7770] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 10:00:28.1140]
[*05/10/2024 10:00:28.1140] CAPWAP State: Discovery
[*05/10/2024 10:00:28.1140] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 10:00:28.1250] Discovery Request sent to 255.255.255.255, discovery type U)

[marce1000]

 - Follow this guide : https://www.cisco.com/c/en/us/support/docs/wireless/embedded-wireless-controller-on-catalyst-access-points/215303-embedded-wireless-controller-conversion.html

 M.

[kdemir]

Hello marce,

I did fallow this document and stuck on the reset step because after reset there is no login prompt it is stuck at CAPWAP process.

[balaji.bandi]

what is the full model of the AP - check below guide how to conver to CAPWAP to EWC.

https://www.cisco.com/c/en/us/support/docs/wireless/embedded-wireless-controller-on-catalyst-access-points/215303-embedded-wireless-controller-conversion.html

[kdemir]

Hello balaji,

I did fallow this document and stuck on the reset step because after reset there is no login prompt it is stuck at CAPWAP process. APs are C9115AXI-E and C9120AXI-E.

[balaji.bandi]

if you reset factory and device isolated and connected only to PC console cable you should be able to get to prompt, if this is connect VLAN and it try to get DHCP and may be trying different option.

connect console and remove all Lan cables and post complete boot logs here.

[kdemir]

Here is the login logs. It gets IP from DHCP.

[kdemir]

By the way, APs connected to the a HPE switch. Should it be a catalyst switch?

[marce1000]

        >...By the way, APs connected to the a HPE switch. Should it be a catalyst switch?
  Doesn't matter , note that the whole conversion procedure must be executed from or on the AP-console ,

 M.

[kdemir]

thank you Marce, doing on the AP console,  the reset process is attached.

[marce1000]

 - Did you execute the full AP reset procedure as mentioned in https://www.cisco.com/c/en/us/support/docs/wireless/embedded-wireless-controller-on-catalyst-access-points/215303-embedded-wireless-controller-conversion.html#toc-hId--402670393

 M.

[kdemir]

Yes, I did and stuck at this step because after 20 sec press, there was no login prompt but only CAPWAP logs that I sent already. 

"The console session writes out how long the Mode/Reset button has been pressed for. At least 20 seconds are required for a full restart. The AP boots up and the default credentials Cisco/Cisco can be used to log in the CLI (the web interface credentials are webui/Cisco)."

[marce1000]

        - Try pressing the Reset button longer , 30secs or more (e.g.)

 M.

[kdemir]

Hello marce, I tried and it is the same, booting process stuck at CAPWAP states like I mentioned on the post.

[marce1000]

 - Scrutinize the reset procedure according to https://www.cisco.com/c/en/us/td/docs/wireless/access_point/9105ax/quick/guide/ap9105axi-getstart.html#pgfId-121922
    , also you need to follow up on outputs on console to comply , 

 M.