Cisco wlc 9800, issue AP 2802I interf down

[AndreyPokorskiy]

Hello Cisco Community!
The new WAP AIR-AP2802I-B-K9 successfully connected/provisioned on WLC 9800 but the Radio interfaces remain down:

switch#show power inline FastEthernet0/10
Interface Admin  Oper       Power   Device              Class Max
                            (Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Fa0/10    auto   on         15.4    AIR-AP2802I-B-K9    4     15.4

Interface  AdminPowerMax   AdminConsumption
             (Watts)                     (Watts)
---------- --------------- --------------------
Fa0/10    15.4                       15.4

switch#show cdp nei detail
-------------------------
Device ID: RES_CMTOffice
Entry address(es):
  IP address: x.x.x.x
  IPv6 address: xxxxxxxxxxxxxx  (link-local)
Platform: cisco AIR-AP2802I-B-K9,  Capabilities: Router Trans-Bridge
Interface: FastEthernet0/10,  Port ID (outgoing port): GigabitEthernet0
Holdtime : 142 sec

Version :
Cisco AP Software, ap3g3-k9w8 Version: 17.3.6.76
advertisement version: 2
Duplex: full
Power drawn: 15.400 Watts
Power request id: 16142, Power management id: 35
Power request levels are:26600 15400 0 0 0
Management address(es):
  IP address: x.x.x.x

Could you please help me to fix this issue?
Is there any command I can use on WLC to enable radio on special WAP connected to controller?

Thank You!
Sincerely,
AP

[balaji.bandi]

WLC 9800 works in different way - have you created Profile and TAG ?

follow below guide :

https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/213911-understand-catalyst-9800-wireless-contro.html

[AndreyPokorskiy]

Thank you Balaji!
While I was looking around, I discovered that the AIR-AP2802I requires a POE+ network switch but our network switch has basic POE (15.4 W) only and it will be replace now

[balaji.bandi]

No worries - we assumed that you have PoE taken care already - good spot

[Leo Laohoo]

Post the complete output to the command "sh ap name RES_CMTOffice tag info".

[AndreyPokorskiy]

TThank you Leo!
While I was looking around, I discovered that the AIR-AP2802I requires a POE+ network switch but our network switch has basic POE (15.4 W) only and it will be replace now

[marce1000 · Accepted solution]

           >...Power drawn: 15.400 Watts
           >...Power request levels are:26600 15400 0 0 0

          - It has insufficient power , needing  26W, 

 M.

[AndreyPokorskiy]

Thank you Marce!
While I was looking around, I discovered that the AIR-AP2802I requires a POE+ network switch but our network switch has basic POE (15.4 W) only and it will be replace now
Sincerely
AP