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DOT1x restarted due to EAPOL-START/CLIENT ROAM

AndrewClaseman
Level 1
Level 1

Hello everyone,

 

I'm having an issue with only a few laptops that are trying to connect to our wireless but when they do, they either can't connect or they do but get a Microsoft private network address (169.x.x.x) Each one seems to get this error: 

 

*Dot1x_NW_MsgTask_7: Sep 15 11:33:29.470: %DOT1X-3-ABORT_AUTH: [PA]1x_bauth_sm.c:487 Authentication Aborted for client 44:85:00:97:ea:d7 Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM

 

The WLC is a 5508 at version 8.5.140.0.

 

There are times they do connect but have no internet as well. And this will be across all my SSIDs.

Also seems to be older laptops and with Intel Dual-Band 8260 wifi cards.

 

Any help would be great!

 

Thank you.

2 Replies 2

marce1000
VIP
VIP

 

 - Make sure drivers are up to date :

               https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Rich R
VIP
VIP

And latest version of AireOS 8.5.182.0

https://software.cisco.com/download/home/282600534/type/280926587/release/8.5.182.0

 

Review Cisco Networking for a $25 gift card