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Hi,I have successfully installed the Passpoint profile on the phone and created WLAN-enabled Hotspot 2.0 network on WLC. However, the mobile phone will not associate with the AP (I see no logs on the AAA server, so I suspect it is stucked in this pha...

iores by Level 1
  • 552 Views
  • 4 replies
  • 0 Helpful votes

Hi, I have C9800-CL WLC (vWLC) and want to customize Guest webb page. I'm following this document:https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/216121-custom-web-authentication-on-catalyst-98.html But I...

AirAO by Level 1
  • 1475 Views
  • 4 replies
  • 0 Helpful votes

Hi C9800 wlc(10.1.1.2) is connected to core sw(10.1.1.1). AP address is 10.1.1.10 with gateway 10.1.1.1 or 10.1.1.2. When we configure AP's static ip address and gateway, looks like we have two options to configure gateway ip address. One is 10.1.1.2...

Leftz by Level 4
  • 253 Views
  • 2 replies
  • 0 Helpful votes

I would like to share my experience with wireless issues of 9120 APs in Fabric mode with 9800 WLC.We had a bad wifi experience and users disconnects & unable to join, etc.After a long tshooting, I couldn't figure out something but i noticed that some...

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O_H by Level 1
  • 1103 Views
  • 4 replies
  • 10 Helpful votes

Hi there,We are currently facing an issue in our internal network where some user sometimes got disconnected suddenly from our wifi connection. We are using AIR-CAP2602E-C-K9 with distribution switch WS-C2960X-48TS-LL and 5508 WLAN Controller. The de...

Having an issue where some end devices are unable to view an SSID, and suspect it's due to their compatibility with the SSID being broadcast out of the 802.11ax radio. These devices can only operate at 2.4GHz (group policy/compatibility), so disablin...

slalomice by Level 1
  • 6783 Views
  • 4 replies
  • 0 Helpful votes

Hello,I recently broke the SSO on 2x 5520 controllers.  1x of the controllers I have factory reset. It has onboard SFP's that look like for Management, as well as a standard rj45 management port. I wanted to use the standard onboard rj45 port for man...

I need some clarification on the setup for guest wireless utilizing c9800-40 as Foreign and c9800-L as the Guest Anchor. The SSID is setup as open[MAC filtering] with a self registered portal through ISE. The Mobility Tunnels are up and both controll...

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bjmcveety by Level 1
  • 551 Views
  • 4 replies
  • 0 Helpful votes

Has anyone ever had any issues with the compatibility of using GLC-T SFP's in the ports 1 or 2 of the management ports ? i've tried multiple GLC-Ts with fail even though TAC have suggested they will be compatible. 

Hi Team, We need your support to deploy 9100 EWC in network. We have 9120 AXI WLC. Can EWC be deployed with LAG ? If yes, what would be steps from both end. Also suggest , if we are deploying EWC with redundancy. 

In case the Flex AP loses contact with WLC ok, it will convert to standalone mode and still serve the client normally. But while WLC is going down and Flex AP reboots, after the AP is back. Will it be able to continue working in standalone mode? (If ...

MM15 by Level 1
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  • 6 replies
  • 0 Helpful votes

Hi,I have two questions  ,1)usually where should I place the wlc  , behind firewall or core2)I have routed access layer , So  the connectivity to wlc will be layer 2 or layer 3Thanks

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