Its very slow to access WLC5508 by GUI

[wfqk]

Hi Recently, Its very slow to access WLC5508 by GUI. I know there are a lot reasons which can cause the issue. but do you think there are any reason in WLC which can cause the slowness? Thank you

[balaji.bandi]

Couple of reasons i can see why the GUI go slow,

1. high CPU

2. check uptime if it is more than 1+years suggest to restart and check.

what is the code running on the device now ?

[omz]

Along with suggestions from BB - have you tested different browsers?

[sstade]

We have this same problems for months now

Tried windows explorer, Edge, Google and Firefox...

All are slow to connect and respond...

[patoberli]

If enabled, disable automatic redirection from http to https. That can cause this issue.

[sstade]

Hello,

Thanks for your response. I have included a screen shot of the existing area in my config that I think you are referring to.

What changes would I need to make?

We are running 8.3.150.0

Thanks

HTTP-HTTPS Configuration

HTTP Access ---- disabled
HTTPS Access 2 ----- enabled
WebAuth SecureWeb 1 ----- enabled
HTTPS Redirection ---- disabled
Web Session Timeout ---- 30 minutes

[patoberli]

It would be this setting: HTTPS Redirection ---- disabled, but you've already set it correct.

[sstade]

I performed your recommendation on my chrome browser...for now it is working much better...time will tell

Thanks

[Evan Wheatley]

After you disabled HTTPS redirect, did you save the config and reload the WLC?

As mentioned, there is a bug, CSCvf74866, that causes the GUI to be very unresponsive.

You can also try to enable HTTP access and test using that (http://wlc-ip-address instead of https://wlc-ip-address).

[jagan.chowdam]

Can you share "show process cpu" output from the 5508 WLC. 

CJ