Laptop is not connecting to WLC

[Noovi]

Hi,

i am having Cisco 2504 WLC in my network.

one laptop is not getting IP address through SSID. I am getting below logs on WLC.

Can anyone have this type of issue or help me to solve this?

1x_ptsm.c:512 Max EAPOL-key M1 retransmissions exceeded for client 7c:7a:91:bf:8c:22

apf_wme_utils.c:6730 Could not process 802.11 Action. Received Action frame with invalid category field(not supported by controller) from client. Mobile:7C:7A:91:BF:8C:22, Category:7.

[Leo Laohoo]

Only ONE laptop affected?

[Noovi · Accepted solution]

Hi Guys,

Problem got solved by updating Intel ProSet Wifi manager on the laptop.