Mobility Express Client roaming issue

[Deepak Kumar]

Hi All, 

I am facing some issue that clients are getting dropped during the roaming. Here are some primary logs:

 MESSAGE_RECEIVED
AAA_MESSAGE_CREATION_FAILED
MESSAGE_RECEIVED
ASSOC_REQ_RECEIVED
MESSAGE_RECEIVED
AAA_MESSAGE_CREATION_FAILED
MESSAGE_RECEIVED
ASSOC_REQ_RECEIVED
MESSAGE_RECEIVED
MESSAGE_RECEIVED
AAA_MESSAGE_CREATION_FAILED
MESSAGE_RECEIVED
WLAN_REQUIRES_802_1X_AUTH
PACKET_SENT_TO_CLIENT
WEB_AUTH_MAX_RETRY_EXCEEDED
ADDING_WGB_CLIENT
CALL_TERMINATED
CALL_DURATION
WEB_AUTH_FAILED
WEB_AUTH_SUCCESS
IP_ADDR_CLEARED

I am going to attach a log file with complete reference. 

Regards,

Deepak Kumar

[npchelpdesk]

I have the exact same issue with similar logs...  

AIR-CTVM-K9 version 8.3.143.0 

AP's: AIR-CAP1602I-A-K9

WiFi calling is critical in this facility (all using iPhones)...  

Some Log Messages:

MESSAGE_RECEIVED

INVALID_RSN_IE

WLAN_SUPPORTS_STATIC_DYNAMIC_WEP

IP_ACQUIRED_AND_AUTH_NOT_REQ_OR_STATIC_DYNAMIC_WEP_SUPPORTED

CLIENT_MOVED_TO_ASSOCIATED_STATE

RECEIVED_INTERFACE_CHANGE

MESSAGE_RECEIVED

AAA_MESSAGE_CREATION_FAILED

MESSAGE_RECEIVED

ASSOC_REQ_RECEIVED

MESSAGE_RECEIVED

AAA_MESSAGE_CREATION_FAILED

MESSAGE_RECEIVED

ASSOC_REQ_RECEIVED

MESSAGE_RECEIVED

AAA_MESSAGE_CREATION_FAILED

MESSAGE_RECEIVED

ASSOC_REQ_RECEIVED

MESSAGE_RECEIVED

AAA_MESSAGE_CREATION_FAILED

MESSAGE_RECEIVED

WLAN_REQUIRES_802_1X_AUTH

PACKET_SENT_TO_CLIENT

WEB_AUTH_MAX_RETRY_EXCEEDED

WEB_AUTH_SUCCESS

AAA_MESSAGE_CREATION_FAILED

MESSAGE_RECEIVED

INVALID_RSN_IE

WLAN_SUPPORTS_STATIC_DYNAMIC_WEP

IP_ACQUIRED_AND_AUTH_NOT_REQ_OR_STATIC_DYNAMIC_WEP_SUPPORTED

CLIENT_MOVED_TO_ASSOCIATED_STATE

RECEIVED_INTERFACE_CHANGE

MESSAGE_RECEIVED

AAA_MESSAGE_CREATION_FAILED

Those were recorded during a 5 minute call which dropped a few times.  The caller was stationary at the time.