MS Team call issues on Internet circuit

[balaji.bandi]

Here's a traceroute to one of the MS Teams IP address that I found in the NAT translations:

MS Teams is bit tricky and latency-sensitive.

https://docs.microsoft.com/en-us/microsoftteams/prepare-network

[Mozambique]

Thanks for you answer. The latency is similarly high at every India sites, but they don't complain about Teams issues elsewhere.

[balaji.bandi]

 they don't complain about Teams issues elsewhere.

Can you define what is the mean of ELSEWHERE in your Lan or other companies ?

[Mozambique]

Other offices in the city/country (within the company)

[makjullie]

I myself am facing the same problem, if you have any solution then
Tell me:<top> 

[patoberli]

This link here should help you: https://docs.microsoft.com/en-us/microsoftteams/log-files

Do you maybe have some QoS active at that site? Maybe it doesn't correctly work for actual teams calls.