09-06-2018 03:25 PM - edited 07-05-2021 09:07 AM
We currently have a WLC 2540 with:
Product Version .. 7.6.120.0
Bootloader Version. 1.0.20
Recovery Image ..... 7.6.101.1
and attached to 15 ap AIR-CAP2702I-A-K9 with:
LWAPP image version 7.6.120.0
working correctly.
We have 2 more aps but they are AIR-CAP1702l-a-k9 with:
LWAPP image version 8.3.102.0.
but you can not join the controller.
Is this AP compatible with this controller?
The error that the AP gives is this:
Sep 6 22:22:38.685: %LWAPP-4-CLIENTEVENTLOG: Invoking capwap discovery
Sep 6 22:22:39.685: %LWAPP-4-CLIENTEVENTLOG: Invoking capwap discovery
Sep 6 22:22:43.781: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 172.16.x.xxx, mask 255.255.252.0, hostname AP00a3.8e75.ba38
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (10.72.xx.xxx)
Not in Bound state.
Sep 6 22:23:04.303: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 172.16.x.xxx, mask 255.255.252.0, hostname AP00a3.8e75.ba38
Sep 6 22:23:09.183: %SCHED-3-THRASHING: Process thrashing on watched boolean 'sntp sync wait'. -Process= "PnP Agent Discovery", ipl= 6, pid= 111
-Traceback= 11B49ACz 12C8B74z 12C8C3Cz 1F6F2C8z 1F6F9D8z 1F741F0z 133E810z 132559Cz
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (10.72.xx.xxx)
Not in Bound state.
Not in Bound state.
Sep 6 22:23:22.183: %LWAPP-4-CLIENTEVENTLOG: Invoking capwap discovery
Sep 6 22:23:23.183: %LWAPP-4-CLIENTEVENTLOG: Invoking capwap discovery
09-06-2018 03:59 PM
Hi,
The version on the controller (7.6) is not compatible with the AIR-CAP1702I-A-K9. The 1700 series require at least controller version 8.0. You will need to upgrade the controller to support the 1700 APs.
Thanks
John
09-06-2018 05:01 PM
That's right, 1700 require 8.0.x or above.
Keep this WLC compatibility matrix as reference guide , it shows first supported & last supported code versions that should be useful.
https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#56735
HTH
Rasika
*** Pls rate all useful responses ***
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide