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Question. WLC 2540 is COMPATIBLE with AP AIR-CAP1702I-A-K9??

FreddyV
Level 1
Level 1

 

We currently have a WLC 2540 with:
Product Version .. 7.6.120.0
Bootloader Version. 1.0.20
Recovery Image ..... 7.6.101.1
and attached to 15 ap AIR-CAP2702I-A-K9 with:

LWAPP image version 7.6.120.0 working correctly.
We have 2 more aps but they are AIR-CAP1702l-a-k9 with: LWAPP image version 8.3.102.0.
but you can not join the controller. Is this AP compatible with this controller? The error that the AP gives is this:

Sep  6 22:22:38.685: %LWAPP-4-CLIENTEVENTLOG: Invoking capwap discovery
Sep  6 22:22:39.685: %LWAPP-4-CLIENTEVENTLOG: Invoking capwap discovery
Sep  6 22:22:43.781: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 172.16.x.xxx, mask 255.255.252.0, hostname AP00a3.8e75.ba38

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (10.72.xx.xxx)

Not in Bound state.
Sep  6 22:23:04.303: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 172.16.x.xxx, mask 255.255.252.0, hostname AP00a3.8e75.ba38

Sep  6 22:23:09.183: %SCHED-3-THRASHING: Process thrashing on watched boolean 'sntp sync wait'. -Process= "PnP Agent Discovery", ipl= 6, pid= 111
-Traceback= 11B49ACz 12C8B74z 12C8C3Cz 1F6F2C8z 1F6F9D8z 1F741F0z 133E810z 132559Cz
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (10.72.xx.xxx)

Not in Bound state.
Not in Bound state.
Sep  6 22:23:22.183: %LWAPP-4-CLIENTEVENTLOG: Invoking capwap discovery
Sep  6 22:23:23.183: %LWAPP-4-CLIENTEVENTLOG: Invoking capwap discovery

 

2 Replies 2

johnd2310
Level 8
Level 8

Hi,

The version on the controller (7.6) is not compatible with the AIR-CAP1702I-A-K9. The 1700 series require at least controller version 8.0. You will need to upgrade the controller to support the 1700 APs.

https://www.cisco.com/c/en/us/products/collateral/wireless/aironet-1700-series/datasheet-c78-732347.html

 

Thanks

John

 

**Please rate posts you find helpful**

That's right, 1700 require 8.0.x or above.

 

Keep this WLC compatibility matrix as reference guide , it shows first supported & last supported code versions that should be useful.

https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#56735

 

HTH

Rasika

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