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05-18-2022 03:47 AM - edited 05-18-2022 03:48 AM
WLC#sh ip int b
Interface IP-Address OK? Method Status Protocol
GigabitEthernet0 10.0.15.210 YES manual up up
WLC#ping 10.0.15.210
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.0.15.210, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
WLC#
WLC#sh ver
Cisco IOS XE Software, Version 16.12.07
Why does PING fail on own IP in EWC??
Solved! Go to Solution.
Accepted Solutions
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05-18-2022 08:28 AM
@JPavonM it's a EWC, not a 9800 appliance. So all the configuration on EWC in 9100 series AP uses Gig0 as WMI.
@JustTakeTheFirstStep Can you check whether the IP is duplicated anywhere in the network? Login to AP shell and check whether the AP has an IP as well. (wireless ewc-ap ap shell username admin) What does the upstream switch say about this port? Is it up up? How the switchport is configured?
TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
___________________________________________
Arshad Safrulla
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05-19-2022 08:17 PM
Now the PING is successful.
A few more tests are still needed,
When I posted the question, perhaps the IP bands of CAPWAP AP and EWC did not match.
EWC is 192.168.1.1
AP is 192.18.1.2
Now everything works fine.
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05-18-2022 04:14 AM - edited 05-18-2022 04:15 AM
Hi
Can you run "show run GigabitEthernet0 " ?
Make sure this interface is not under some VRF. Looks to me like a management interface which some device put under mgmt-vrf.
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05-18-2022 04:21 AM
interface GigabitEthernet0
mac-address 0000.5e00.0101
ip dhcp client client-id GigabitEthernet0
ip dhcp client broadcast-flag clear
ip address 10.0.15.210 255.255.255.0
no negotiation auto
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05-18-2022 04:55 AM
Non sense bahavior.
From out side it pings?
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05-18-2022 08:48 PM
Self-ping does not work, ping with switch fails
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05-18-2022 05:06 AM
As @Flavio Miranda said, this is the usual Giga0 interface configuration in C9800 and it use to be on a different VRF.
Why do you wan to configuire such interface and not the physical ones, or a loopback interface?
c9800#sh run int g0
Building configuration...
Current configuration : 103 bytes
!
interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto
end
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05-18-2022 05:12 AM
I am configuring 9130AP as EWC.
my AP's g0 interface doesn't have vrf settings
I want the AP and the switch to communicate, but the AP also fails to self-ping
what can i try??
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05-18-2022 08:28 AM
@JPavonM it's a EWC, not a 9800 appliance. So all the configuration on EWC in 9100 series AP uses Gig0 as WMI.
@JustTakeTheFirstStep Can you check whether the IP is duplicated anywhere in the network? Login to AP shell and check whether the AP has an IP as well. (wireless ewc-ap ap shell username admin) What does the upstream switch say about this port? Is it up up? How the switchport is configured?
TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
___________________________________________
Arshad Safrulla
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05-18-2022 08:30 PM
WLC#sh ip int *May 4 10:06:20.158: %SYS-5-CONFIG_I: Configured from console by consoleb Interface IP-Address OK? Method Status Protocol GigabitEthernet0 192.168.1.10 YES manual up up WLC#ping 192.168.1.10 Type escape sequence to abort. Sending 5, 100-byte ICMP Echos to 192.168.1.10, timeout is 2 seconds: ... WLC#wireless ewc-ap ap shell username Cisco Cisco@192.168.129.1's password: AP6C71.0DF2.5B94>en Password: AP6C71.0DF2.5B94#sh capwap ip config IP Address : 192.168.1.2 IP netmask : 255.255.255.0 Default Gateway : 192.168.1.1 AP6C71.0DF2.5B94# Switch#sh cdp nei d ------------------------- Device ID: AP6C71.0DF2.5B94 Entry address(es): IP address: 192.168.1.2 Switch#sh run int g1/0/1 Building configuration... Current configuration : 38 bytes ! interface GigabitEthernet1/0/1 end Switch#sh ip int b Interface IP-Address OK? Method Status Protocol Vlan1 192.168.1.1 YES manual up up
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05-18-2022 11:32 PM
Can you also check whether the Gateway is reachable?
Using VLAN1 is not recommended for security purposes (no technical limitations though), so I would suggest you create another dedicated VLAN for AP management, if you happen to create a separate VLAN then your switchport must be configured as below
Int gi 0/0/1
Switchp mode trunk
Switchp trunk nativ vlan
TAC recommended codes for AireOS WLC's
Best Practices for AireOS WLC's
TAC recommended codes for 9800 WLC's
Best Practices for 9800 WLC's
Cisco Wireless compatibility matrix
___________________________________________
Arshad Safrulla
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05-19-2022 08:17 PM
Now the PING is successful.
A few more tests are still needed,
When I posted the question, perhaps the IP bands of CAPWAP AP and EWC did not match.
EWC is 192.168.1.1
AP is 192.18.1.2
Now everything works fine.
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08-20-2022 04:42 AM
How it's solved , I have the same problem
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08-22-2022 12:32 AM - edited 08-22-2022 12:34 AM
I'm pretty sure there are issues with the model and version.
This thread is written with the 9130 model.
In the 9130 model, version 17.08.01 is not a problem.
However, in the 9115 model, including 17.08.01, the 16.12.07 , 17.03.04c , and 17.09.01 versions all failed to self-ping.
It was definitely not a config issue.
I didn't have client provisioning.
After changing the version several times, the 17.03.05B version was normal.
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11-28-2023 04:03 AM
Hello @JustTakeTheFirstStep I'm having the same problem, do you recall how you fixed it? I've tried everything and it seem to not be working no matter what i do
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05-18-2022 05:23 AM
can you post show run from the prompt :
I have tested last week - followed the below video - suggest to reset and do the day 0 config, it work as expected :
