07-31-2026 11:48 AM - edited 07-31-2026 12:47 PM
Hi,
I have bunch of AP C9136I-B on C9800 code 17.12.6a and the controller warning message saying the current code does not support 2nd radio to be enabled. i can only upgrade up to 17.12.7a for a while as we have 3700 APs too.
I need your advise :
- is the second radio very important on performance and coverage to be enabled? elaborate a bit on the fundamental of this type of radio
- whats best to do? a work around or something?
07-31-2026 12:01 PM
If the upgrade is a dependency due to the AP model, that is perfectly understandable.
As I know -
5 GHz radio is critical for performance and coverage; it is likely not critical for your environment right now, and leaving it disabled is a perfectly valid operating state
Are you in the migration path ?
=====️ Preenayamo Vasudevam ️=====
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07-31-2026 12:56 PM
Thanks. not sure about migration, but if activating 2nd 5G radio is critical then we should upgrade those 3700 APs
07-31-2026 12:05 PM - edited 07-31-2026 12:09 PM
- @Najib Akbari Ref : https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/214855-ios-xe-wireless-feature-list-per-release.html#toc-hId-1595855825
>...
>Quad-radio mode support for 9136 AP
So you would need 17.13.1 at minimum; in practice 17.15.5 which is adviced
17.13.1 is not a release for long term use
Added : benefits are - two live, simultaneous client-serving 5 GHz cells — not a fallback radio
more clients possible
M.
07-31-2026 12:46 PM
My appologies - i made a mistake on my initial post. i should have put 3700 and not 2700. i edited now
07-31-2026 12:54 PM
So I have tested before at a different setup the 17.15.5 and WLC shows unsupported AP for AIR-CAP3702I. now im checking the matrix and seems supported ?! maybe it was my mistake and though its not?
07-31-2026 01:19 PM
this is the email I got from the case i opened with TAC and it does not recommend to enable 2nd radio ! :
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