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ASR 9010 init: 'flashdrvr' abCisco IOS XR Sofnormally terminated

La Quy Phai
Level 1
Level 1

Hi Team

i have a case want dissus with all of team. i have 3 ASR 9010 devices with dual RSP-4G, but i can't understand why all of them has rebooting problem.

Last week, we must cut off the electric system but we forgot power off the device, and after that, it restart and the second RSP can't boot IOS XR software.

i tried other way in rommon mode, but nothing changes. I think this RSP have problem and need replace new one.

Here some output console logging when it rebooting,  please check and recommend me some ideas about it.

Thanks

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

POST 3 : PASSED : code 0 : Slot ID/Board Type Validity

PCI-E1: Ready as Root Complex

PCI-E2: Ready as Root Complex

set_chassis_type: chassis_type=0xef02fe found=TRUE

ASR9K (8641D PPC) platform with 4096 Mb of main memory

program load complete, entry point: 0x100000, size: 0x2ac20

program load complete, entry point: 0x100000, size: 0x2ac20

MBI Candidate = disk0:asr9k-os-mbi-3.9.2/mbiasr9k-rp.vm

    CARD_SLOT_NUMBER: 5

        CPU_INSTANCE: 1

MBI Validation starts ...

Mgt LAN 0 interface is selectedInterface link changed state to UP.

Interface link state up.

MBI validation sending request.

HIT CTRL-C to abort

..........

No MBI confirmation received from dSC

AUTOBOOT: Boot string = disk0:asr9k-os-mbi-3.9.2/mbiasr9k-rp.vm,1;

AUTOBOOT: autobootstate=0, autobootcount=0, cmd=boot disk0:asr9k-os-mbi-3.9.2/mbiasr9k-rp.vm

program load complete, entry point: 0x100000, size: 0x2ac20

MBI size from header = 11371848,Bootflash resident MBI filesize = 11371848

............................................

program load complete, entry point: 0x1fcf28, size: 0xad7648

Attempting to start second CPU

SMP initialized.

Config = SMP, Running = SMP

######################################################

BSP: Board type : RO-RSP2

tracelogger: starting tracing in background ring mode

tracelogger running with args: -startring -F 1 -F 2

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagiraph

(c) of then Commercial Compiuter Software - tRestricted

Righ:ts clause at FAR  sec. 52.227-19 'flashdrvrand subparagraph'

(c) (1) (ii) o abnormally f the Rights in tTechnical Data aerminated, rnd Computer

Sofespawn count 1 (1,1,256)

tware clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

    init: 'flashdrvr' abnormally terminated, respawn count 2 (1,1,256)

       170 West Tasman Drive

           San Jose, California 95134-1706

init: 'flashdrvr' abCisco IOS XR Sofnormally terminated, respawn count 3 (1,1,256)

tware for the Cisco XR ASR9K, Version 3.9.2

Copyright (c) 2009 by Cisco Systems, Inc.

init: 'flashdrvr' abnormally terminated, respawn count 4 (1,1,256)

init: respawn 'flashdrvr' disabled, INIT_MAX_SPAWN reached (1)

Writing crashinfo

Active processes:

        asr9k-os-3.9.2/bin/init Thread ID 2 on cpu 0

Active processes:

        pkg/bin/i2c-master Thread ID 0 on cpu 1

[0x05b654b63] Record Reboot History, reboot cause = 0x2c000007, descr = Cause: LITE: respawn 'flashdrvr' disabled, exit_code 256, INIT_MAX_SPAWN reached Process: init                                                                   Traceback: 4c0d6a78 4[0x05db3c6be] Record crashinfo

[0x05e01b8ff] Record Syslog

1970-01-01 00:00:08.771

NOTE: This is NOT a Kernel Crash. This crash was triggered

      by the process 'init', by calling reboot API.

Crash Reason: Cause: LITE: respawn 'flashdrvr' disabled, exit_code 256, INIT_MAX_SPAWN reached Process: init                                                                   Traceback: 4c0d6a78 4c0d6c88 40007324 4c0ef17c 4c0e9d34 400037c4 (Cause Code: 0x2c000007)

Exception at 0x4c0d6d1c signal 5 c=1 f=3

Active process(s):

        asr9k-os-3.9.2/bin/init Thread ID 2 on cpu 0

        pkg/bin/i2c-master Thread ID 0 on cpu 1

       REGISTER INFO

        r0        r1        r2        r3

  R0   4c0d6d70  9bf5ddb0  5000f180  00000000 

        r4        r5        r6        r7

  R4   00000000  00000000  9bf5dd88  00000000 

        r8        r9       r10       r11

  R8   540be400  00000000  2de4ddba  00000000 

       r12       r13       r14       r15

  R12  50004e23  5000f180  00000000  00000000 

       r16       r17       r18       r19

  R16  00000000  00000000  00000000  00000000 

       r20       r21       r22       r23

  R20  50006f10  50000000  50007678  50000000 

       r24       r25       r26       r27

  R24  9bf5def0  00000000  9bf5df58  50000000 

       r28       r29       r30       r31

  R28  ec010000  9bf5ddbc  ec00b884  00000000 

       cnt        lr       msr        pc

  R32  4c04e298  4c0d6d70  0002d932  4c0d6d1c 

       cnd       xer

  R36  24004088  00000000 

               SUPERVISOR REGISTERS 

              Memory Management Registers

              Instruction BAT Registers 

               Index #                Value

              IBAT0U #             0x1ffe

              IBAT0L #               0x12

              IBAT1U #                  0

              IBAT1L #                  0

              IBAT2U #                  0

              IBAT2L #                  0

              IBAT3U #         0xfffc0003

              IBAT3L #            0x40011

              IBAT4U #         0x4c0007ff

              IBAT4L #         0x74000011

              IBAT5U #                  0

              IBAT5L #                  0

              IBAT6U #                  0

              IBAT6L #                  0

              IBAT7U #                  0

              IBAT7L #                  0

              Data BAT Registers 

               Index #                Value

              DBAT0U #             0x1ffe

              DBAT0L #               0x12

              DBAT1U #         0x34000002

              DBAT1L #         0xdc00002a

              DBAT2U #         0x3000001e

              DBAT2L #         0xc800002a

              DBAT3U #         0xfffc0003

              DBAT3L #            0x40011

              DBAT4U #         0x4c0007ff

              DBAT4L #         0x74000011

              DBAT5U #                  0

              DBAT5L #                  0

              DBAT6U #                  0

              DBAT6L #                  0

              DBAT7U #                  0

              DBAT7L #                  0

              Exception Handling Registers

       Data Addr Reg #                DSISR

        0x6012c000 #         0x40000000

     SPRG0 #      SPRG1 #      SPRG2 #      SPRG3

       0 # 0xec00b884 # 0x9bf5ddbc #        0

   SaveNRestore SRR0 #    SaveNRestore SRR1

        0x4c0d6d18 #            0x2d932

              Miscellaneous Registers

    Processor Id Reg #                  0

                HID0 #         0x8493c1bc

                HID1 #            0x2cc80

              MSSCR0 #             0x8000

              MSSSR0 #                  0

STACK TRACE

#0 0x4c0d6d70

[0x0803a457a] Initializing harddisk file system

[0x08495b4dc] Record TSEC information

!!

Writing TSEC done

!

Writing crashinfo done!

Examine crashinfo file for reboot reason

Writing ppc kernel core file

[0x0862d199f] Kernel core dump start...

fill phdr vaddr=0xfe8a000, offset=0x34fd494, size=0x176000

!!!!!!!!!!!!!!!!!!!!!!!!!!

Core dump success. Total_size 57095316

[0x09386311e] Successfully dumped Kernel core

[0x093ef1f47] Record PCDS information

Writing PCDS done

Dump Directory

KD: RSP1.700101-000008.tsec, start = 1000, size = 4000, crc = 0

KD: RSP1.700101-000008.crashinfo.by.init, start = 5000, size = ae5a, crc = 0

KD: RSP1.700101-000008.kernel_core.by.init.Z, start = 10000, size = 25f5d3, crc = 22f228a4

KD: RSP1.700101-000008.pcds, start = 270000, size = ff000, crc = 18ff3d46

Writing kernel core file done!

rebooting

1 Reply 1

Vadim Zhovtanyuk
Cisco Employee
Cisco Employee

Hello  Phai

first of all it would be really good if you can raise TAC sr tp record and torubleshoot the issue

You need to provide

-the full console log

-sh ver

-admin show platform

and dumpcore file

It looks like you are having hte issue with flash and it is not possible for the system to intitialze

flashdrvr process, so yes, the replacement seems to be the way to recover

But again, better raise the TCA SR and decode the traceback

wbr

/vz